Item Id field in POS screen layout need enhancement to give customer a choice to display variants or barcodes, retails discount descriptions
Out of the box, when you add a product in the MPOS/CPOS transaction screen, after adding the product additional product details such as variants, barcodes, retail discount descriptions are automatically displayed under each line of the itemID on POS screen. This is a nice feature. There is no con...
ATP/CTP available at POS for the basket
When a customer order is created it is very common to want to be able to calculate the earliest possible delivery time, using ATP or CTP. This is not available for POS, meaning the sales rep is not able to provide a calculated delivery time to the customer upon selling. Please add capability to ...
Thank you for the idea! We will consider this in our product backlog and update the status of your idea if/when it becomes a planned or completed feature!
POS should be allowed to take on account payment for Customer order
Currently on account payment is not allowed for customers while creating pick up orders which is highly inconvenient. If the customer has a credit limit then it should allow cashier to decide whether to create the orders and put it on his account. Work around is to override the amount to 0 and t...
Extend Continuity Program Functionality to POS
Need ability to initiate and manage continuity program orders from POS similarly to functionality on Call Center. Membership/club type products are offered by many retailers, and there is a need to sign up a customer for the program and access child orders from POS to have picked up in store or s...
Thank you for the product suggestion! This idea is aligned with the product vision and we will love to provide this capability out of the box. However, we do not have a planned release timeline as of now and hence marking it as Declined (please read this as Postponed).
Lead time for Modes of Delivery in Store commerce POS
While creating order in Store commerce POS, for Ship All Products method, we need to select a mode of delivery.
But all modes of deliveries start date is always from today.
For some deliveries, like Standard delivery we only ship from today+3 days onwards, or for Saturda...
Defer the creation of Direct Delivery Purchase orders
This is applicable for all end customers using both Advanced warehouse management processes and having to import Ecommerce orders in D365. The option to defer the creation of purchase orders is a standard option that is currently not working in combination with the import of Ecom orders: when im...
Thank you for the idea! We will consider this in our product backlog and update the status of your idea if/when it becomes a planned or completed feature!
Notify Me Item when its become Available in E-Commerce
We need to have a Notify me Feature if the item which is Published on E-commerce website if there is no Qty is available , Customer should be able to Set the notify option so that , the customer should be able to notify once its become available
Add total cost amount field to RetailTransactionSalesTrans table
The standard RetailTransactionSalesTrans table/form has a field called "Cost amount". This field is populated with the cost price of the line item after the transaction is part of a statement that has been posted. This is inconsistent behavior to other "cost amount" fields throughout D365 as t...
Thank you for the product suggestion! We will continue to monitor this idea and the votes to determine if it will be given a position in our backlog. -Holly Haines, Principal Program Manager
Customers can decide if the cancellation charge can be add or not when customer order is canceled.
When the field "Cancellation charge percentage" in Commerce parameters is 0 and any customer order is canceled by Recall order option in POS, the screen "Cancellation charge" is shows to the employee type the amount or press enter to continues. This operation could generate employee bad practi...
Thanks for submitting the idea. We will keep monitoring the idea for more votes.
Regards,
Program management team
Sales order prepayment does not work with customer credit limits
Many scenarios in retail orders utilise pre-payments. This may be to take a deposit, or when using payment methods such as cash or gift card. When you take pre-payment for an order, the customer payment journal is immediately (on sales order submit in call center / or on order sync if from CSU) c...
Administrator
Thank you for the idea! We will consider this in our product backlog and update the status of your idea if/when it becomes a planned or completed feature!