8

Ability to default Skill Code by Service Item Group

Today it seems you can only relate the Skill code to a specific Service Item but if those are being auto generated and are down to the specific piece of equipment, it would be better to set the Skill Codes up against the Service Item Group. You could then default them on the Service Item when ...

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Category: Service Order Management (108)

STATUS DETAILS
New
8

A Service Item will be created automatically when a Service order is posted as shipped

Go to item list and create a new item using retail template (70075) -Service Item Group = “Desktop” as it is set with create service item = yes -Item Tracking Code = SNALL 2- Go to item journal and create a new line -Type Purchase; Item 70075; Location BLUE; Quantity 10; 3- Select I...

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0 Comments

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Category: Service Order Management (108)

STATUS DETAILS
Needs Votes
7

Generate Warehouse pick on servicelines

It is a great need to be able to make a pick for service order, similar to functionality recently made for job/project module. The need to be able to create an assembly order is also a desire.

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Category: Service Order Management (108)

STATUS DETAILS
New
7

Make Service Lines Page Viewable on Mobile App like was done with Timesheets

When trying to view the Service Lines Page from a Service Document (page 5905) in the mobile app it returns the following message, "Sorry, the action you've chosen can't be done on your device. This is because the screen size is too small for the page that will be opened. To complete this task...

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Category: Service Order Management (108)

STATUS DETAILS
Needs Votes
Ideas Administrator
Thank you for this suggestion! Currently this is not on our roadmap. We are tracking this idea and if it gathers more votes and comments we will consider it in the future. Best regards, Business Central Team
7

Deferrals for Service Management - Service Contracts & Invoices

If there is one place where Deferrals are much needed, then it is the Service Management Module.

Once again, MS releases a stunnign new functionality into the core Trade related product's Functionality and neglect to enhance their Premium product range. The Service Manangement Module get...

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0 Comments

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Category: Service Order Management (108)

STATUS DETAILS
Needs Votes
Ideas Administrator
Thank you for this suggestion! Currently this is not on our roadmap. We are tracking this idea and if it gathers more votes and comments we will consider it in the future.

Best regards,
Business Central Team
7

Service Contract Quote to Service Contract (Signed option configurable)

Hello, When a Service Contract is created from a Quote Service Contract, the Service Contract is created as Signed. I'm reading carefully this doc (https://docs.microsoft.com/en-us/dynamics365/business-central/service-how-to-create-service-contracts-and-service-contract-quotes). I suggest two t...

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0 Comments

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Category: Service Order Management (108)

STATUS DETAILS
Needs Votes
Ideas Administrator
Thank you for this suggestion! Currently this is not on our roadmap. We are tracking this idea and if it gathers more votes and comments we will consider it in the future. Best regards, Business Central Team
7

Partial shipment of serialized items creates service items with no serial numbers

I have the following scenario with one of my clients. Item A * serial number /lot number tracked * Replenished through production * service item auto created at time of shipment. The scenario is the following: Sales order with one line of Item A Quantity 4. Production orde...

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0 Comments

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Category: Service Order Management (108)

STATUS DETAILS
Needs Votes
Ideas Administrator
Thank you for this suggestion! Currently this is not on our roadmap. We are tracking this idea and if it gathers more votes and comments we will consider it in the future.

Best regards,
Business Central Team
6

External document no. in service documents

The external document no field should be inserted into the service document. The field is present in all purchasing and sales documents.

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0 Comments

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Category: Service Order Management (108)

STATUS DETAILS
New
6

Standard Sevice Codes Translations

Item translation is a nice feature for sales orders, purchase orders etc.

For service lines the feature works when you manually register item lines, but when you use standard service codes, the item translation is not used.

You could translate the description on standard service l...

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Category: Service Order Management (108)

STATUS DETAILS
New
6

Service Invoice Posting Policy - add to User Setup. Remove "Invoice" as option when posting a service order

Add Service Invoice Posting Policy to User Setup to enable same selections as available for Sales and Purchase Invoicing from orders. This policy for invoice posting from a service order would also include allowed, prohibited and mandatory. By setting to prohibited, the user would no longer ha...

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0 Comments

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Category: Service Order Management (108)

STATUS DETAILS
Needs Votes
Ideas Administrator
Thank you for this suggestion! Currently this is not on our roadmap. We are tracking this idea and if it gathers more votes and comments we will consider it in the future. Best regards, Business Central Team