45

Resource Work Hour Template and bulk Set Capacity

When creating capacity for Resources you have to Set Capacity per Resource. This is a laborious manual process. On the Resource card allow the user to specify a Work Hour Template. Amend the Set Capacity routine to allow it to be run across all Resources (with the ability to set filters) to all...

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Category: Service Order Management (108)

STATUS DETAILS
Needs Votes
Ideas Administrator
Thank you for this suggestion! Currently this is not on our roadmap. We are tracking this idea and if it gathers more votes and comments we will consider it in the future. Best regards, Business Central Team
43

Block items for Service

Items can be blocked for purchasing or sales, but not for service on the item table, this should be able too

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Category: Service Order Management (108)

STATUS DETAILS
Needs Votes
Ideas Administrator
Thank you for this suggestion! Currently this is not on our roadmap. We are tracking this idea and if it gathers more votes and comments we will consider it in the future. Best regards, Business Central Team
43

Ability to add Documents to Service Items

We have identified a gap in that all of our Documents that are generated during the manufacturing process requires a electornic respository. we currently handle this with Salesforce. We are moving all in to BC. We have identified that Service Items would be the best area for all departments withi...

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Category: Service Order Management (108)

STATUS DETAILS
Needs Votes
41

Attached a Dimension Value to Service Items to ensure Service Contract Lines data can be analysed

My client had 75 000 service contracts with a revenue stream of 42 different Service Items. In many cases do the Service Contracts have 12+ Service Contract Lines. First Problem The Service Module does not follow standard guidelines for making use of Gen Prod Posting Groups etc. The only postin...

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1 Comments

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Category: Service Order Management (108)

STATUS DETAILS
Needs Votes
Ideas Administrator
Thank you for this suggestion! Currently this is not on our roadmap. We are tracking this idea and if it gathers more votes and comments we will consider it in the future. Best regards, Business Central Team
40

Give Team Members Edit Access to Service Documents like Sales Documents

It's my understanding that Team Member users only have View access to the Service Module. We have 10 users who use Team Member licenses in the Essentials version of BC. They can edit existing sales documents, create quotes, and make other minor edits. These permissions should also carry over t...

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1 Comments

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Category: Service Order Management (108)

STATUS DETAILS
Needs Votes
Ideas Administrator
Thank you for this suggestion! Currently this is not on our roadmap. We are tracking this idea and if it gathers more votes and comments we will consider it in the future. Best regards, Business Central Team
35

Create service order or quote from sales return order

It would be nice that when an item is returned by a customer for repair, you can create a sales return order and from that return order create a service order or service quote. (in function create return-related documents)


It is already possible to create a purchase return ord...

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Category: Service Order Management (108)

STATUS DETAILS
New
32

TO BE ABLE TO CHECK IN THE SERVICE INVOICE´S THE TOTAL AMOUNT FIELDS

It would be really helpful to have the option to check the total amount in the tab of the service invoice.

Right now you need to go etiher previewing´s invoice or to check the statistics and that takes time.


Thank you in advance,


Irati

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2 Comments

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Category: Service Order Management (108)

STATUS DETAILS
Needs Votes
Ideas Administrator
Thank you for this suggestion! Currently this is not on our roadmap. We are tracking this idea and if it gathers more votes and comments we will consider it in the future. Best regards, Business Central Team
32

Create Corrective Service Credit Memo

The Service functionality should be extended to be consistent with Sales functionality, currently from Posted Sales Invoices you can Correct, Cancel and Create Corrective Credit Memo. Similar functionality should be added to Posted Service Invoices to allow easy correction of those invoices.

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Category: Service Order Management (108)

STATUS DETAILS
Declined
Ideas Administrator
Thank you for reaching out. Your suggestion seems to be a duplicate of the following suggestion:  
Please add your valuable votes and comments to the suggestion above instead.

Sincerely,
Andrei Panko
PM, Microsoft
32

Link between Purcase Order and Service Order

We suggest the same options for linking a Purchase Order to a Service Order as is possible from a Purchase Order to a job.

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0 Comments

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Category: Service Order Management (108)

STATUS DETAILS
Needs Votes
Ideas Administrator
Thank you for this suggestion! Currently this is not on our roadmap. We are tracking this idea and if it gathers more votes and comments we will consider it in the future. Best regards, Business Central Team
29

Service Invoice

Invoices should be similar compared to sales invoices, meaning that Service Invoice could need "work description field" On the service invoice its needed to show also serial numbers and description of serviced item. Also its necessary to have contract numbers on printed invoice so bookkeeping is...

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1 Comments

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Category: Service Order Management (108)

STATUS DETAILS
Needs Votes