prepayment on Service Order
We need to have prepayment option on service order. I need to charge a fee in advance before my technician goes out for assessment before any work is done. If I charge a fee for Diagnosis and then I do the repair/Service, and I need to keep the order number same then I Should be able to do a pr...
TO SEND SERVICE QUOTES AND SERVICE ORDERS BY E-MAIL FROM BC
It would be very helpful to be able to send service quotes and service orders by e-mail from BC to the clients directly as we can do with the service invoices registered.
Thank you in advance,
Use of service invoice on the document layouts page of a customer
Some partners like to use different document layouts for their customers.
While they have the option to create service invoices, they do not have the option to select a default layout per customer on the document layout page.
It would be great to have this as a functiona...
Allow negative quantity on Service document
Since year 2005 there is limitation on table 5902 Service line which prevents entering negative quantities. It is on fields Quantity Quantity (Base) Qty. to Invoice Qty. to Invoice (Base) Qty. to Ship Qty. to Ship (Base) Qty. to Consume Qty. to Consume (Base) The code in OnValidate of this fiel...
Best regards,
Business Central Team
Keep Mid Month Service Contract Invoice Dates
When a Service Contract is created if the start date is mid month then the first invoice is created for a partial invoice up to the end of the month, new invoices are then created from the first of the following month. This means that the recurring invoices aren't for the same date that the contr...
Best regards,
Business Central Team
Combine Shipments in Service Orders
As we have the field "Combine Shipment" in the Sales Header we need this functionality also in the Service Header. The user can set the Flag on several Service Orders and with a new Report Combine Service Shipments the Service Invoices will be created. In general it is the same function from the ...
Approvals also in Service Documents
In the Sales documents we have the "Request Approval" with the functionality to send Approval Requests or "Create a Flow" and "See my Flows". The whole Approval Functionality is missing in the Service Module. We would like to have the same functionality regarding Approvals and Flows from the Sale...
Show total fields in service invoice
The service invoice does not have the "total section" below the "lines". Please show total as it's shown on the sales invoice page.
Prepaid Contract Discount Recognition
If a Service Contract is prepaid and has a discount on it then the discount amount is recognised in full in the first month of recognition. It is not spread across the invoicing period which means the recognition amounts are incorrect for the length of the invoice. For instance a contract is set...
Best regards,
Business Central Team
Improve ease of use in the Service Module
From a functional perspective, the module is ok, it covers much of the needs. But the real pain is mostly on the ease of use. For a newbie, It is not easy to understand the real process (Service Order vs Item Worksheet). It would be nice to work on it a bit to minimize the # of clicks and page...
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