Segment on fields with field security profile
Update the possibility to use field in segmentation in RTM that have field security associated to them. Today these fielda are not possible to choose in a filterin RTM segmentation.
Hard Bounced Flag on Contact and Leads
Currently there is no simple way to track the contacts or leads that have email addresses that have hard bounced. I understand that hard bounces are tracked by email address and have no direct connection to the contact or lead. Also, the functionality to create a segment from the hard bounces o...
Sort and filter columns in the Segment Member view within a Segment
When you use the segment member systemview in the contact overview you can sort and filter any of the columns.
This feature ist not available using the same view on Members within the Segment itself.
Ability to export Segment members to Excel
It would be very useful to be able to export the members of a segment to excel. This is a feature that has been requested by a number of our customers.
Ability to create segments targeting addresses set in the consent center
Currently, when creating segments in Real Marketing, the target audience is only contacts and leads.
After creating a segment, you can add elements, but not consent center tables.
Therefore, you can't create email segments that target addresses set up in the consent center, and it'...
"save as" or "duplicate" Real Time Marketing segment
Please make it possible to duplicate or "save as" a Real Time Marketing segment, since quite some time you will have to create one, looking like another one, but different.
This work is planned for 2023 Wave 2
Support for Virtual Entities
As virtual entities are not supported for change tracking, they cannot be utilised in Dynamics Marketing segments. Could we have the ability to directly access virtual entities in Dynamics Marketing?
Ability to see all what segments a contact is in from the Contact record.
It would be great to see which segments a contact is in from the contact record, rather than just which members are in a single segment.
Allow convert marketing list to segment
Add a button on marketing lists to convert a marketing list to a segment. Add a button on segments 'from marketing list' to fill a segment based on a marketing list. Add a condition in the filter to add members from a marketing list.
Thank you for your feedback.
This is a great suggestion! We will consider this in our roadmap.
We are looking at options to easily create segment from static marketing lists & mechanics that can convert a dynamic marketing lists to a segment.
Sincerely,
PM,
Microsoft.
Please make it possible to create a random sample segment or marketing list for surveys
Some organizations want to send surveys to randomly selected recipients that respresent a certain customer segment. Please make it possible to create a segment or marketing list to which you can add a random sample of contacts from another segment or marketing list.
Thank you for your feedback.
Currently this is not in our roadmap; however, we are tracking it and if we get more feedback and votes, we may consider it in the future.
We would like to learn more on the specific scenario. Perhaps instead of the segment driving the sampling it should be the customer journey automation that could take a random sample of select size / portion of a segment. It may even be desired to send out in phases to random or ordered selections from a segment.
More votes and more details will help us to design best for our customer's demand.
Sincerely,
Christian Abeln, PM,
Microsoft.
Administrator
Thank you for your feedback, Andreas!
This feautre idea has been delivered and can be found in the documentation here:
https://docs.microsoft.com/en-us/dynamics365/marketing/segments-export-members
Thanks,
PM
Dynamics 365 Marketing