Adding video's to social posts
Adding video's to social posts in stead of only able to add images.
Social Media in Customer Insights Journeys
Unfortunately, it seems that Social Media (posting) is no longer included when installing Real-time Marketing or the new Customer Insights Journey. Is there no plan to incorporate this into Real-time Marketing?
Extend Social Media capabilities to include Social Listening
Please add social listening, or provide another product that can integrate with D365 Marketing that does social listening. We need the ability to see who has viewed our posts, clicked on our posts, shared our posts, etc.
Upload Videos to social posts
Ability to upload Videos (MP4) to the Files section so we can include Videos in social media posts. I have just configured this to use in my company but now see its useless as the files section doesnt support Video files. 50% of all our company posts contains videos.
Allow Us to Preview a Social Post before Posting
Provide the ability to preview a social post before it is posted, similar to how you can preview marketing emails.
Picture caption is Name of file
Currently when we post Social Post with many pictures, the caption for each picture is the Name of that picture which is saved in computer. We had already submit Ticket and get the confirmation that this is by design. Literally this is a bug but now we have to submit an Idea about it. This iss...
The posting to social media feature from outbound marketing has no equivalent in real-time journeys. There are currently no plans to incorporate the feature. Social posts - Dynamics 365 Customer Insights | Microsoft Learn
Shorten URL Redirect Links
Shorten the length of the URL redirect links. They are way too long, especially in light of social channels that have character restrictions.
Add a Call To Action for Social Posts
Would like a "Call To Action" field for social posts.
Notification If Scheduled Social Post Fails
I can't believe this has to be asked for. Currently if a social post fails, it's like a tree falling in the woods. No one knows it failed if you don't look EVERY DAY at the Social Post section. Seriously? Then why use tech at all to schedule posts when I can post them manually and KNOW they've ...
Add Destination URL in Social Posts
Add a Destination URL field for social posts and link it to the image selected
Administrator
Thank you for your feedback. We are currently not planning to incorporate social postin in real-time journeys. Social posts - Dynamics 365 Customer Insights | Microsoft Learn