Wizard for Creating Field Service Booking Rules
Booking Rules in Field Service is a vital capability that enables customers to automate more complex booking scenarios.
One example scenario for a booking rule would be to check if a customer already has a scheduled booking in place before booking a second unscheduled work order...
Nightshift calendars visulize the schedule board from 17:00 until 8:00
It should be possible to show only the schedule board from 17:00 (afternoon) until 8:00 (morning) for planners that specifically do the planning for night shifts. When I now tr...
Show Miles Traveled in KM also based on Region
There is field Miles Traveled in Bookable Resource Booking entity under scheduling tab, this field value displays the distance traveled by field technician to the work order location calculated by System. System calculates the distance in Miles only and these is no provision of displaying this...
Simplified Weekly View
For customers using the schedule board for lesser-complicated scheduling needs, we're looking for simplified calendar views. I would like to suggest the addition of weekly and business-weekly views that provide clean and crisps views of single, or multi-user bookings, horizontally a...
Thank you for your feedback.
This is a great suggestion! We will consider this in our roadmap.
Sincerely,
Vinay Nalam
PM, Microsoft.
Schedule Assistant and appointments limitation
Integration of "appointments" is a nice feature within Universal resource scheduling since using OOB method, resources can self book their lunch breaks/urgent appointments etc. Hence lesser of day to day admin overhead for resource managers in larger organisations. Whilst the resource capacit...
Reduce Filter criteria on Requirement Panel
The Requirement Panel's Filter should be used to reduce the number of work orders displayed in the Requirement Panel by setting filter criteria in the case when the user searches for work orders with existing View and dozens of work orders that don't fit in the Requirement Panel, making it eas...
Hi Takiya,
Thanks for your feedback. this is currently not in roadmap, but if we get more votes, we might consider this in the future.
Thanks,
Vinay Nalam
PM, Microsoft
Allow updating booking details from the details pane
To change booking details (other than start/end and resource), a user needs to open the booking form (e.g. to change the lock option). Suggestion: The details pane already allows the selection of custom views to only show the necessary fields. Can we make this view editable?
Thank you for your feedback.
This is a nice idea! We will consider this in our roadmap.
Sincerely,
Vinay Nalam,
PM, Microsoft.
Indicate travel time back to office on schedule board
Currently, it is possible to show travel in the beginning of a booking however it should also be possible to indicate travel back to office. In cases, where travel can take 6-24 hours it is important for coordinators to see also the time it will take for the resource to arrive back in the offi...
Thank you for your feedback.
Currently this is not in our roadmap; however, we are tracking it and if we get more feedback and votes, we may consider it in the future.
Sincerely,
Vinay Nalam,
PM, Microsoft.
Schedule Board Map - Default settings for visibility of Resources
Clients sometimes have the need to hide the visibility of resources by default on the map view of the schedule board. This can be due to privacy reasons where schedulers should not know where resources start from, especially when the resource starts from their home.
Administra...
Set scheduling default Radius Value per resource
In my customer organization, not all resources accept to travel to the same distance.
Today, the Default Radius Value is a global parameter that allows all resources to be scheduled for the same maximum travel distance.
Administrator
Hi Mintu, Thank you for your feedback!
Currently this is not in our roadmap; however, we are tracking it and if we get more feedback and votes, we may consider it in the future. In the interim, did you consider using a custom field like "Distance traveled" and convert the miles into Kms in this field ?
Thanks,
Vinay Nalam,
PM, Microsoft.