View on Schedule Hourly vs Details on Schedule Daily/weekly/Montly - Booking
While Scheduling Service Engineers Interventions, when having a big team, it is necessary to have a larger view of Bookings/jobs such on weeks or months. This allows to quickly go back to the job that was scheduled in a period of time and rapidly.
Consistent time format in hourly view
If the 24h time format is used generally (0-24h), the schedule board hourly view is using that format in the columns that represent the hours. If the zoom of the hourly view is set to 50 or 60 the time is presented in the 12h format (0-12 AM/PM). To optimize user experience a consistent behavi...
Allow custom HTML/CSS for booking cards on Daily, Weekly and Monthly view
Currently, when you set custom HTML/CSS for booking cards, the changes only take effect on the hourly view. A common request from our clients is the ability to customise the daily, weekly and monthly views in the same way.
Without this, the booking cards are almost useless for...
Breaks in bookings
A booking should be able to include (planned) breaks. When planning and sending resources into the field that booking could be 8 hours long, and therefore includes break. Typically it would be a 9 hour duration for the booking with a 1 hour break, meaning actual duration is 8 hours (workday). ...
Color indicator on Booking
A color indicator, same approach and style as for Priority, but visible in another corner of the booking on the scheduleboard. This indicator should be based on configurable field (optionset) and "choose your own colors" for each value in the option set (similar to the booking status).
undock maps to be shown on second screen
as many customers work anyway on two screens it would enhance the way of working if the map is undocked and can be shown on the second screen.
Block double bookings for the same resource at the same time
When two bookings are being made for the same Bookable Resource, at the same time, if I click the "Book" button (time slots will be searched) then the same time slots will be shown for both bookings that are being made. Now if I click on the same time slot and book it for the 2 bookings, even tho...
Auto import of workhours to URS calendar
Ability to import variable workhours as opposed to manual creation of work hours. We have resource with variable workhours, different schedules. These workhours change per resource/per week/day. Manual creation of workhours for each of 300 resources(which is still growing) is turning cumbersome a...
Schedule board functionalities - day view
Make it possible to configurate Pop up views with information in the Schedule Board for a Bookable Resource Bookings when working in the day view. This is only possible in the hourly view! Make it possible to open the booking directly by double clicking in the Schedule Board, this is only possibl...
Closing it as a duplicate of the idea Microsoft Idea · Better multiday overview (dynamics.com)
There should be a way to see and report Work hours for all resources in one place
There are many scenarios where employees forget to set up hours, or schedule them incorrectly, and it would be helpful to have a place that shows an overview of all the sites that are open, and when. Right now within Bookable Resources, users need to click into sites (records) individually to ch...
Administrator
This sounds like a product bug, can you open a support ticket with detailed repro steps, product team will work with CSS team to investigate, since this is not an new feature request more like a bug, I will close this one tracking with support ticket once you have it.
Thanks,
Field Service Product Team