Audit History not available in mobile for all entities
As in the web application, we have the feature of enabling OOB audit history for all the entities whereas in mobile application this feature is not available
Conference Calls: ability to post chat messages visible to everybody
Dear D365 RA Mobile team, it would be helpful, when two experts on Teams are in the same call with a technician on RA, if the users could post chat messages that everybody can see. Currently, only just the expert called by the technician will see the chat messages that the technician writes. B...
Choosing between opening a call with Teams client or Remote Assist client
Dear D365 RA Mobile team, it would be convenient, on mobile devices where both Teams and RemoteAssist are installed, to be able to choose how to handle an incoming call. Best regards, Vincent Dabir
Ability to receive a call from a MS Teams user
Dear D365 RA Mobile, it would be nice if I could be called by MS Teams users when I am using RemoteAssist Mobile. Best regards, Vincent Dabir
On Snapshot Mode the message 'Sending' appears instead it should show something like ' Processing' or 'Sharing the Screenshot'
Remote Assist Mobile ( RAM ) takes a screenshot the moment the bottom is initially pressed. The button will switch form the camera icon to the checkmark, and the 'sending' banner is informing the user that RAM is sending a JPEG image to Teams Desktop. 'Sending' message confuses the user instead...
Vuforia Chalk compete
Sharing feedback from customer when comparing Remote Assist Mobile to Vuforia Chalk. Vuforia Chalk seems to have function when moving outside of area of where annotation was previously placed, arrow would show direction where that was placed. If we can get some kind of similar functionality with...
Remote Assist Mobile GCC and GCC High Support
Can we support have Remote Assist Mobile made available on GCC and GCC High Support
receiving call notification even if RemoteAssist Mobile does not run
Dear D365 RA Mobile team, it would be nice to be able to receive call notifications, even if RemoteAssist Mobile does not run. Best regards, Vincent Dabir
Internationalization of D365 RA Mobile
Dear D365 RA Mobile team, it would be nice if the user could use the app in their mothertongue, and not only in english. Best regards, Vincent Dabir
Ability to navigate, open and save documents in sharepoint from D365 RA Mobile
Dear D365 RA Mobile, it would be convenient to access sharepoint from D365 RA Mobile in order to open documents (pdf, png) and save screenshots and recordings. Best regards, Vincent Dabir
Administrator
Thanks Vincent. We're looking into this.