Sent Items Ending up under Queues in D365 CE
When auto-tracking of email is enabled in CE, it is understood that all email will be tracked in the system. However, this created a problem whenever a user trigger the "Reply" "Reply all" and "Forward" action with a tracked email which is connected to an active queue, once an email is resolve...
Allow for Multiple Configurations/Apps for the D365 App for Outlook
Would like to be able to push different versions of the D365 App for Outlook to different business areas in our environment. We have three different BUs that use different areas of CE and have access to different custom tables. We would like to be able to configure three different configuration...
Do not automatically track an email when creating a new contact from the email itself
In Outlook, when I am reading an email, if the Dynamics 365 for Outlook does not recognize a contact, I can create that contact with the + sign. If I create the contact using that + sing, the email its automatically tracked against that contact. This is very disturbing and frustrating. Creating ...
Add-in for dynamics 365 on appointments in the outlook-app on mobile units/tablets
We would like the add-in for Dynamics 365 to exist in the outlook-app on mobile units/tablets when you're creating an appointment. As it looks right now, it only exist for email. We know we can do it from OWA (outlook.office.com), but it would be very helpful if the add-in existed in the outlo...
When track emails with Dynamics app for Outlook we cannot see if an email is tracked or not, without opening the app
When we use the old add-in, COM add-in, Dynamics 365 add-in for Outlook, each email that has been tracked, has two little persons icon and we already know that those emails has been tracked at some point of time. Now when using the Dynamics app for Outlook, new app, lightweight app, there is no ...
Pin App for Outlook on "New Email" tab
When you navigate under Outlook and load the App for Outlook, the pane can be pinned on the side. However when you click on "New email", on the compose window the App is not loaded automatically (not pined). The idea is to have the App pinned there as well.
Display tracked label for e-mails that have been tracked by other users of Dynamics 365
We are stumbling upon the following issue: E-mails that were sent to both myself and a couple of colleagues of mine are being tracked in Dynamics 365, but the 'tracked' label is only visible for the user that actually tracked the e-mail himself. When I look at the exact same e-mail in Outlook (w...
Dynamics 365 App for Outlook: add an option to convert an email into lead or case
In sales or service scenarios, it should be a one click action to track an email and convert it into a lead/opportunity, right from the Dynamics 365 App for Outlook.
Dynamics 365 App for Outlook: Make CRM fields available for new created appointments
We have customized the Appointment form in CRM with fields which are mandatory (both in the technical aspect as well as from the business perspective).
When we create a new Appointment in Outlook directly from the calendar, on the Appointment form, we click the Dynamics365 App. Here the...
Issue showing HTML tags when exporting to Excel
HTML tags are displayed when syncing appointments from Outlook to D365.
Therefore, the policy may be to enable RTE on the main form and change the column formatting to rich text.
However, when exporting an appointment record to Excel, HTML tags are included in the exported Excel De...
Administrator
Thank you for your feedback.
Currently this is not in our roadmap; however, we are tracking it and if we get more feedback and votes, we may consider it in the future.
Sincerely,
Srihari Srinivasa
Senior PM,
Microsoft PowerApps