13

When we create an all-day appointment in Dynamics 365, the completion date is set to the next day.

When we create an all-day appointment in Dynamics 365, the behavior is as follows. This behaves differently from Outlook all-day events and confuses users. - If we check "All Day Event" when creating an Appointment, the End Time will be set to the next day. - When we create an all-day appointmen...

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0 Comments

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Category: Email Management and Outlook Integration (307)

STATUS DETAILS
New
13

To be able to track mailboxes other than the sender if the sender's address is included in the receiving address

If the sender is included in the destination address, such as if the sender is included in the recipient's mailing list or BCC, the following tracking will not be performed. ・ Incoming receipts in the destination mailbox are not tracked ・ On the contrary, the sender's mailbox is tracked even thou...

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0 Comments

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Category: Email Management and Outlook Integration (307)

STATUS DETAILS
Needs Votes
13

Send on behalf of feature to be available when sending emails from CRM.

It would be great when setting up the settings on behalf of and send on behalf of from CRM, when user 1 sends and email on behalf on user2 in CRM. User once chooses user 2 in from field. When they send the email there is no indication that use one sent on behalf on user 2. The email sends strai...

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2 Comments

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Category: Email Management and Outlook Integration (307)

STATUS DETAILS
Needs Votes
13

Enabling of Appointment tracking for Dynamics 365 CE on IoS devices in Outlook App Calender

We need this functinallity a lot:
Tracking appointment
through App for Outlook on

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1 Comments

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Category: Email Management and Outlook Integration (307)

STATUS DETAILS
Needs Votes
13

Ability to customize content to display on Dynamics 365 App for Outlook

It would be great to display certain fields on screen of Dynamics 365 App for Outlook, such as activity lists related to records.

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0 Comments

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Category: Email Management and Outlook Integration (307)

STATUS DETAILS
Needs Votes
12

Allow tracking of group addresses

Currently record tracking between dynamics365 and outlook does not support group email addresses.

Some companies need to track emails sent by customers to group emails. There are also times when tracking records in group mail is needed within a company. Enabling this feature will improve...

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0 Comments

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Category: Email Management and Outlook Integration (307)

STATUS DETAILS
New
12

Mobile Outlook APP - support of tracking Appointments to CRM using Dynamics 365 APP for Outlook

Hello, we are a fan of the new mobile Outlook APP and introduced this application as the standard mail app on our iOS devices. Since our Sales Reps are using Outlook as their main tool to scheduling the customer visits and synchronize them afterwards also to Dynamics CRM, there is a strong need ...

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1 Comments

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Category: Email Management and Outlook Integration (307)

STATUS DETAILS
Needs Votes
12

Feature of making the task which created via SharePoint being track on Dynamics 365 (online)

When creating a task via SharePoint Online and clicking [Sync to Outlook] button, it is sync to Outlook Client. It would be much better if there is a feature of tracking the task synced to Outlook on Dynamics 365 App for Outlook.

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0 Comments

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Category: Email Management and Outlook Integration (307)

STATUS DETAILS
Needs Votes
12

Ability to update data in files exported with dynamic worksheet on Dynamics 365 App for Outlook

Dynamics 365 for Outlook (Outlook client) is going to be deprecated. The capability to update data in files exported with dynamic worksheet is used by many end users. Such a capability cannot be alternative on Dynamics 365 App for Outlook. It would be user-friendly if the capability is implemen...

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1 Comments

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Category: Email Management and Outlook Integration (307)

STATUS DETAILS
Needs Votes
12

Email to multiple recipients should create multiple email records instead of one

An email sent to multiple recipients (users/queues) should create multiple instances of the email. (Currently it creates only one record and shares with the recipients)

Reason:
Customers tend to send emails to multiple recipients in a company.
As we have a very strict ...

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2 Comments

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Category: Email Management and Outlook Integration (307)

STATUS DETAILS
Declined
Ideas Administrator
Thank you for submitting your idea to our ideas portal. We appreciate your contribution and the time you took to share it with us. We have shipped many enhancements since this idea was posted and it is likely that it has been resolved. If not, kindly reopen. Thank you again for your continued support.