Email templates - Expand the number of "Recently used" displayed
The number of "recently used templates" displayed is too limited.
It would be better to display more recently used templates.
Add placeholder management in Template link URLs
It would be very nice to have the possibility to generate dynamics URLs inside email templates (entity template). Inside the URL, it should be possible to insert placeholders that, on email sending, are replaced with the contact details, such as the email address, the phone nu...
Allow app to choose a default email app
For users that use their phone for both personal and business some may have their default email app be their personal account, such as Gmail. It would be useful if the dynamics app allowed users to choose which email app to use when sending emails, for example outlook, Rather than defaulting t...
D365 CE Sent Items Should not end up under Queues
When a user triggered the "Reply all" and "Forward" action in an email linked to a queue in D365 CE, the sent items are sent back under the same queue thus creating duplicate record. Now that queue is specifically for Sales which creates orders in the system, so now it creates duplicate record...
Getting an error while navigating to records using lookup while working in Enhanced email form
While trying to navigate to a record (by selecting a record in the lookup field) while working in the Enhanced Email form, an error message is displayed. You cannot navigate to another record from within the Enhanced Email form.
We should have a way to bypass this issue since...
Easily synchronize old email with newly created accounts during a migration
Hello All
It would be nice to have a simple button to sync all previously sent emails to the accounts to retrieve their conversation history.
We recently migrated from Salesforce and we have to either manually synchronize each email (impossible) or create fold...
Multiple Recipients
Currently, when I create an appointment in the Dynamics 365 Sales app, I am not able to add multiple recipients.
Support Tracking Signed E-Mails
The "track mail" function does not work for signed e-mails. It is not supported do track signed or encrypted E-Mails with Server-Side synchronisation. More Information: Using encryption software with server-side synchronization is not supported. https://docs.microsoft.com/en-us/dynamics365/outlo...
Suffix for Tracking Token
Please add an editable Suffix for the Tracking Token to have Tokens like this: #(ABC:50030005)# Reason is to separate the token more from the subject. There are other ideas to have the token in front of the subject instead of at the end. That should be configurable.
Let Tracking Token work as expected
Tracking Token does not reflect the "Deployment base tracking number". Ticket: TrackingID#2105270050001849