97

Tagging

It would be nice if we could tag people / companies from a social media post from within D365 for Marketing. Last time we attempted it, in the message we had - Hi @userA + the message text... . However, rather than tagging user A, it would just get displayed as a text when posted on LinkedIn f...

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7 Comments

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Category: Social Channels (59)

STATUS DETAILS
Declined
Ideas Administrator

Thank you for your feedback. We are not considering this time. Sincerely, PM, Microsoft

67

Social media monitoring

It would be nice to link social media accounts to Dynamics 365 for Marketing and be able to monitor these channels. So you can monitor the outcome&interactions of your posts and have an overview of all your walls/feeds from one single place. 

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0 Comments

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Category: Social Channels (59)

STATUS DETAILS
Declined
Ideas Administrator

Thank you for your feedback. We are not considering it at this time. We provide insights related to posts scheduled through the D365 Marketing platform. PM, Microsoft

56

Hashtags in social posts / automatic suggestions

Currently I'm missing the option to use hashtags in social postings. When I create a post directly on Facebook, Twitter or LinkedIn and ad # and start a few letters of a word, I get some suggestions and can directly use them as a hashtag for my post. I would love if Dynamics for Marketing would h...

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1 Comments

Read more... 1 Comments

Category: Social Channels (59)

STATUS DETAILS
Declined
Ideas Administrator

Thank you for your feedback. We are not considering this at this time. Sincerely, PM, Microsoft

48

Allow adding media from Marketing Content Videos Library in social Post

Currently the uploaded videos in Marketing Content library can only be used for Marketing Emails & Marketing Pages. Suggest to extend the function to be able to add those videos to Social Post as well because at this moment social post can only add pictures. This means, if we want to add video ...

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1 Comments

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Category: Social Channels (59)

STATUS DETAILS
Declined
Ideas Administrator

The posting to social media feature from outbound marketing has no equivalent in real-time journeys. There are currently no plans to incorporate the feature. Social posts - Dynamics 365 Customer Insights | Microsoft Learn

48

Feature to display a website preview when posting a URL from a Dynamics 365 (Online) social post

Currently, when you submit a URL from a social post, it appears as a URL link. In the following community information, the website preview function is used to display the URL link destination on the card. However, this method does not work for social posts. Title : Adding Website Preview to a UR...

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0 Comments

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Category: Social Channels (59)

STATUS DETAILS
Needs Votes
46

Please include Instagram as well in social media posting

Please include Instagram as well in social media posting

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3 Comments

Read more... 3 Comments

Category: Social Channels (59)

STATUS DETAILS
Completed
Ideas Administrator

Thank you for your feedback.

We released this feature as part of the functionality for the Dynamics 365 Marketing product, that was launched in April 2021. 

Please refer to the following link for more information: https://docs.microsoft.com/en-us/dynamics365/marketing/whats-new-marketing#april-2021-update


Sincerely,
PM,
Dynamics 365 Marketing

42

Can we integrate with Facebook ads and Google ads

There is a huge ask from the customers on the ability to do facebook ads and generate leads from Facebook ads or google ads directly from the system. E.g. Exponea which is a great tool that easily integrate with many social channels. https://docs.exponea.com/docs/facebook-ads-integration Hopefu...

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3 Comments

Read more... 3 Comments

Category: Social Channels (59)

STATUS DETAILS
Needs Votes
Ideas Administrator
Thank you for your feedback. Currently this is not on our roadmap, but we are tracking it, and with more feedback and support from the community we may consider it in the future. Sincerely, PM, Microsoft
36

Integration with Facebook Lead Adds

It might belong to another category as it is not really posting from CRM to Social Channels, but the other way around. However, there is a gap in the current application as there is no standard connector that allows you to capture and associate leads generated via Lead Adds from Facebook in Dy...

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2 Comments

Read more... 2 Comments

Category: Social Channels (59)

STATUS DETAILS
Needs Votes
35

Add videos to social media posts

It would be nice if we could introduce videos in social media posts. Indeed, we can only add pictures in the media tab. Nowadays, videos become very important for the marketing on social media channels.

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1 Comments

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Category: Social Channels (59)

STATUS DETAILS
Declined
Ideas Administrator

The posting to social media feature from outbound marketing has no equivalent in real-time journeys. There are currently no plans to incorporate the feature. Social posts - Dynamics 365 Customer Insights | Microsoft Learn

 

25

Social Post Analytics in Dynamics

Provide insights for social posts made from Dynamics such as post views, likes, comments etc. so social media can be managed from within D365. This used to be possible with Social Insights to some extent but that has now gone. Many competitors offer this functionality and crucial to Marketing

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0 Comments

Read more... 0 Comments

Category: Social Channels (59)

STATUS DETAILS
Completed
Ideas Administrator

Hello, this has been delivered as a part of October 20 Wave, alongside with many experience improvements. You can find more about changes here https://docs.microsoft.com/en-us/dynamics365-release-plan/2020wave2/marketing/dynamics365-marketing/improved-social-posting

Thanks,

PM

Dynamics 365 Marketing