Manager's override above a certain line discount percentage (as setup in the user's permissions)
Currently, we can setup manager's override on all Line discount % givem by the cashiers even though their permission says they can give 10% discount as an example.
So, if the POS operations 301 is setup with managers override, if will ask for all Line discount % given by cashier.
Gift card number validation in POS
When issuing a pre-printed manual gift-cards in POS, there is no validation on gift card numbers.
Instead of scanning the preprinted gift cards, cashiers sometimes manually enter a different number, for ex the amount, leading this to be the gift card number, and the customer l...
Lock ability to zoom on commerce app.
Can you add an option/feature to restrict the ability to zoom in and out on a touch screen device within the Store Commerce app/POS.
Currently it tries to reshape the POS and causes issues with visibility. re-opening the POS resolves this but is not a desired resolution, especial...
Add Functionality - Create a Returned Order
Store commerce gives the opportunity to create a Purchase order From POS, so why don't close the full cycle by creating a returned order to the Vendor?
Counting reason code should be added on inventory adjustment journal in POS
It is possible to select a counting reason code on inventory adjustment journals in D365 F&O. However, if I perform an inventory adjustment journal from the POS, there is no possibility to select a counting reason code. There is not functionality in the POS for me to add a reason code. It need...
Allow orders created from Call Center to be canceled from Store Commerce POS
Currently, any orders that flow through a call center are unable to be canceled on the recall order screen on the POS. Instead, the cancel button remains disabled when an order is selected. There are times when this functionality would be useful to have.
Duplicating phone numbers at the customer's account in pos
we have an issue with duplicating phone numbers and customer's name in the customer’s account at the cashier in pos which confuse cashiers. When the customer enters a phone number or names that already exists, they are able to add another customer with the same information.
This duplicat...
Capturing manager override ID in POS transactions
D365 FO has a provision to define what operations can be performed by cashiers in POS and what operation requires manager privileges.
If an operation (like a manual discount) requires manager privilege, the system pops up a login window for the manager to log in (approve) so t...
Enable Scanning of Items in Outbound Order Processing Scenarios
When store associates are performing order fulfillment operations (picking, shipping) in POS - barcode scanning should be enabled. Similar to scanning an item in a cash and carry transaction, the scan of the barcode confirms the item, rather than just selecting "pick", "pack" or "ship" for an ...
Allow info code input via MSR on POS
We have a situational use case for info code input of a gift card number from our POS. Our gift cards are swiped via MSR only. Ideally, we'd be able to swipe a card as input for an info code prompt on the POS. Currently, only manual keyboard entry is allowed which can lead to bad data in th...