Email Analytics - Track Forwards
It would be great to have the option to track if and who forwards an email sent through Customer Insights - Journeys in the same way that we can see who opens or clicks on an email.
Power BI reporting templates
Hi,
it would be great to create a Power BI template that uses the SQL data with the same transformation as default Insights within Dynamics does. Unfortunately, existing templates use raw blob data, and numbers are different from Insights.
Heat maps
It would be very useful if we could analyse Click Heat Maps. We just migrated from Click Dimensions to Customer Insights - Journeys and we really experience the absence of Heat Maps as a big loss in terms of available options for email analysis. Just like Click Dimensions, Customer Insights - ...
Journey Analytics - BU support
We are working on Customer Insights(Marketing) there we have "Analytics" Report which is based on marketing data, our need is to customize that report based on our requirements but we are not able to customize that (there is no edit option).So, could you please help us to customize this report...
Please provide the option to see which links has been clicked in unique clicks in the email interactions
In the email interactions for total "clicks" I can see clicked links, in the total clicks section I see the Link name, as well as the Target URL. On "Unique clicks" I don't see this information. In my oppinion especially there it is very important to see it.
Clicked Link Insights in Real-time marketing to match outbound
Be able to view the overall figures for things like Open/Click through rates, unsubscribes, total delivered, opens, unique clicks, clicks, unopened, hard/soft bounces in the same way as they are shown in outbound eg. https://community.dynamics.com/forums/thread/details/?threadid=1e3a95ac-3ec8-...
Better way to exclude non-human clicks from Analytics
We are using Realtime Marketing Platform to perform Marketing campaign sending Eblast to out customers. While analyzing the Analytics data from Realtime Marketing platform, we did observe there are mix of Human clicks and non-human clicks on the Analytics.
We have used Campai...
Include a new column containing the email address utilized in the Suppression List.
We recommend adding the relevant email address to the Blocked by Suppression List Insights, as this would be highly beneficial.
When navigating to Outbound Email Messages > Insights > Blocked by Suppression List, there is no information provided for the email address or the assoc...
Opportunity to import Customer Insights - Journeys interaction data.
I have created service request number SR: 2311240050001110 in which i have asked if there is an opportunity to migrate interaction data from one environment to another and I also asked where this data is stored. I got an answer where this data is stored and also th...
Email Delivery and Interaction details screen in Real Time Marketing need filter & sort option
Now email interaction data can be exported up to 49902 records.
In case there are record more than 50,000, then record need to be exported in multiple batches.
Currently there is no way to divide the record in multiple batches for export, if filter and sort i...