Notify user of failed form submissions (real time journey forms)
Problem: Currently if a form submission fails after the user has hit 'submit', this is recorded and shown with the form submissions. We only see it if we go into the form submissions; so we may miss that there are failed submissions, because we are likely not going into form submissions every...
Real Time Marketing Email & Customer Voice Response
When you use a Customer Voice in a Real Time Marketing Email, the response on the Customer Voice is shown on the Contact. However, when you open Customer Voice, there you can only see Marketing Respondent. We want to be able to see the name of the Contact, like it was in Outbound Marketing.
Be able to set styling for forms - so that the mandatory * becomes UI complient
We recently found out that the 255,0,0 color of the mandatory * in the forms is not compliant with UI (at least here in Norway it is too low contrast). We therefore have now changed the * in all our live forms to 226,0,0 and in our templates.
But of course, if someone is switching the m...
Adjust error message when filling out RTM form
When a visitor or my website fills out a form, but he doesn't fill out the phone number according to the validation, the error message says 'Please match the requested format. Phone'. Now people still don't know what the requested format of 'Phone' is. I want to be able to adjust this error me...
Cascading or hierarchical fields and logic for RTM Marketing Forms
It would be great to have the option of using Cascading fields in marketing pages and forms. My customers often prefer to merge multiple contact forms or or create customer service form that could be assigned to different teams
Implement the ability to populate multiple companies from a list when adding members to a marketing list.
When adding a member to a marketing list, it is currently impossible to add a member without searching one by one.
Currently, the marketing list is associated with many-to-many relationships, and when adding a member, there are only two options: "search and set one at a time" or "select ...
Allow for creation of form fields that are not mapped to a lead or contact record / RTM
We still would like to have the option to use custom fields not tied to contact (nor lead) related to form itself and often to the event. Please reconsider this!
This was originally here in the idea called: "Non-mapped form fields" and now we are getting more and more comments...
Feature to allow a Contact mapping of already saved marketing form field to be changed to blank.
Currently, a Contact mapping in a Marketing form field cannot be set to blank when a value is selected. It would be more convenient if it could be changed to blank.
https://learn.microsoft.com/en-us/dynamics365/customer-insights/journeys/marketing-fields#marketing-form-field-configuratio...
Events for leads
We need the ability to run events for only leads. Currently we must have a contact associated with the lead to run an event.
The current options are inadequate and create unnecessary clutter with contact records that we do not need. And it makes reporting more difficu...
RTM - Prefill Realtime Forms
In real-time marketing, there should be a "remember me" function for forms, as in outbound marketing.
In other words, the pre-filling of forms to make it easier for the contact to enter data.
Pre-filling forms to make it easier for the contact to enter data.
I read in this p...