2

Allow zoom by pinching on the screen

At the moment it is not possible to zoom parts of the app on iOS devices using the touch screen. This means that technicians, when working on PCF control to create a service report, cannot zoom and show properly to the customer what is written in the report.

This is problematic when work...

Read more...

0 Comments

Read more... 0 Comments

Category: Mobile (129)

STATUS DETAILS
Needs Votes
1

Ability to generate Service Reports in Field Service Mobile App New UX

We need the ability for our field technicians to be able to access field service reports from the Field Service New UX App Experience. Currently it is limited to the UCI version(s)

We need to be able to dynamically populate and generate the reports with relevant data from the ...

Read more...

0 Comments

Read more... 0 Comments

Category: Mobile (129)

STATUS DETAILS
Needs Votes
45

Show 4 instead of 3 Colums/Rows in Mobile Application for smarter operation

It will be very helpful to see 4 lines e.g. for Servicetask from each record, because there are important Informations like

Resource / Taskname / Customer Asset Number and Customer Asset Short Description to pick immediately the rigth task.



Mobile View on And...

Read more...

1 Comments

Read more... 1 Comments

Category: Mobile (129)

STATUS DETAILS
Completed
2

Allow Accessibility User Settings to increase Font Size for readability

We have received feedback from business users that the fonts (in some cases) within the app is very small. Unfortunately, at least on iOS, the app does not respect the device accessibility settings. In a browser the user obviously has additional options to increase readability along with lar...

Read more...

0 Comments

Read more... 0 Comments

Category: Mobile (129)

STATUS DETAILS
Under Review
3

Read RFID or NFC tags in Field Service Mobile

Create a control that allows you to read RFID tags within Dynamics 365 Field Service Mobile, because the NFC feature in the canvas app does not work when embedded in a model-driven app. 

Read more...

0 Comments

Read more... 0 Comments

Category: Mobile (129)

STATUS DETAILS
Needs Votes
1

Allow deletion of record when offline

Mobile users working with offline are unable to delete a Work Order Service or Work Order Product that they have added in error.


They only have the option to set the quantity to 0.


It would be useful for the mobile user working offline to be able to delete a r...

Read more...

0 Comments

Read more... 0 Comments

Category: Mobile (129)

STATUS DETAILS
Needs Votes
2

Allow Managed configuration for Dynamics 365 Field service mobile app

Hi,


We are looking to deploy this solution across our organisation and there are certain features we would like to be enabled by default when mobile app is deployed via our EMM console to our fleet of mobile devices.


A specific feature that we are interested ...

Read more...

0 Comments

Read more... 0 Comments

Category: Mobile (129)

STATUS DETAILS
New
1

HTML Web Resources Support in Offline mode

Currently, HTML web resources are not supported in offline mode. But to add some custom UI on the form we need the HTML web resources functionality. However, due to these limitations, we are unable to add HTML web resources to the form.

Microsoft has mentioned in docs that HTML web reso...

Read more...

0 Comments

Read more... 0 Comments

Category: Mobile (129)

STATUS DETAILS
New
1

Difficult to read QR codes with android devices using Field Service Mobile.

It is sometimes very difficult to read a QR code with android devices using Field Service Mobile.


https://learn.microsoft.com/en-us/dynamics365/field-service/mobile-power-app-system-barcode-scanning


The device needs to be at a specific distance and angle for ...

Read more...

0 Comments

Read more... 0 Comments

Category: Mobile (129)

STATUS DETAILS
New
2

Mobile footer needs more real-estate for buttons before collapsing

Currently on the mobile only 4 buttons on the footer are supported (including the grouped list).

This needs to be configurable or expanded to allow more based on the device being in portrait or landscape mode. For example in landscape mode (on a standard ipad) this footer could support ...

Read more...

0 Comments

Read more... 0 Comments

Category: Mobile (129)

STATUS DETAILS
New