Capacity Management - able to control what work is booked
We would need the ability to overbook or underbook our available resource by date:
Overbook - we need to overbook the amount of appointments, often 5-15%, to account for higher non-completion rates (technical or just customer refusals), to ensure our workforce is utilised as p...
add total count field for virtual entity
for virtual entity, in the view list, cannot appear the correct total count.
To make .heic format files be a supported format for exporting responses from Work Orders
With the fast-phasing transition and growth in technology, there are several file formats that have been developed and being developed, especially for mobile devices.
By experience, we have problem in exporting some of the work order service task responses due to a specific f...
Records updated in Model Driven app takes almost 3-5 Minutes to reflect on Field Service Portal
Hello Team,
As per MS document any changes from Dataverse will reflect on the website within 15 minutes for both data tables and configuration tables.
Expandable rows (inline)
Clickable rows expand inline is an intuitive way to show more details. By doing this, you’re creating blank space for more specific details to live either inside or outside the bounds of the columns.
This can be triggered by clicking the whole row or a chevron icon at the right or left e...
Ability to add icons
Improve the ability to add a related "image" to a specific lookup. This would allow more customization on the list view for more appropriate actions. Example: "Provider on-site" = a hard hat icon to show the user is on site. Status of Emergency = "An exclamation point" showing urgency.
Quick Successive Image and Document Upload and Multi Image/Document Upload
Business Use Case
Our users are using the app on a daily basis to document works completion on the ground come rain or shine and time is of essence since they have a heavy workload. Currently, when users take and add photos or upload photos/documents, these can only be done one af...
PLEASE Make Entering Dates/Times much easier
Intuit and other programs have spoiled me to entering dates/times. Their fields are so incredibly easy.
A. You can enter dates with many different delimiters and it just understands you.
1 2 2023 or 1.2.2023, or 1/2/2023 or 1 2 23 or 1.2.23 or 1/2/23 = 1/2/2...
"Show All" button is not available in editable grid which is not available on Phone devices
Editable Grid is not available on phone devices, so the read-only grid is rendered instead and it's the read-only grid that features the "Show All" button. This functionality in not supported by the Editable Grids.
MS should consider this in future release. This is very much e...
"Fix" Date/Time Entry in Field Service--already done in Business Central?
It's time for MS to get Field Service date/time entry out of the 1990s.
Evidently Dynamics Business Cental already works like this (evidently).
Intuit is a great example.
- Enter a month/day and it fills in the current year
- Enter a date with s...
STATUS DETAILSNew