3

Localization for knowledge article categories

There is currently no built-in way to translate categories for knowledge articles. These come up in the knowledge base navigation of the partnerportal template for example.

The idea is to add a translation to categories in the same way as is available for knowledge articles.

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Category: Knowledge Management (96)

STATUS DETAILS
New
1

Signalling of previously opened Knowledge Articles

When I see the list of knowledge articles present in a case, I would like to be able to tell apart the articles that I have already opened and read for the management of the same case.


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Category: Knowledge Management (96)

STATUS DETAILS
New
22

Search Analytics for Knowledge Management Portal

Analytics to understand Dataverse searches submitted on the Knowledge Management Portal: Top 100 search terms, List all search terms


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2 Comments

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Category: Knowledge Management (96)

STATUS DETAILS
New
1

For adding custom entity into knowledge management having schema name more than 23 character in lenght

We have an old custom entity having schema name (path_bdintakerequesttracker) is more than 23 characters which is not allowed to add into knowledge management. if schema length will be increase then I will add my entity into KM.


Or else I need to create new entity and add al...

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Category: Knowledge Management (96)

STATUS DETAILS
New
1

Knowledge Article Pins resolve to latest version

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Category: Knowledge Management (96)

STATUS DETAILS
Needs Votes
4

Translate knowledge articles in real-time

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Category: Knowledge Management (96)

STATUS DETAILS
Needs Votes
1

Read out knowledge articles loud

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Category: Knowledge Management (96)

STATUS DETAILS
Needs Votes
6

Views field should also count views via direct link to knowledge article (not popped out from knowledge search)

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1 Comments

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Category: Knowledge Management (96)

STATUS DETAILS
Under Review
7

Add heart symbol to set article up as favorite to "popped out articles"

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Category: Knowledge Management (96)

STATUS DETAILS
Completed
1

Case convert to Knowledge article popup

Please enable the option to customize the "Convert Case to Knowledge Article" popup in Dynamics CRM Customer Service. This feature is essential and requested by users.

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Category: Knowledge Management (96)

STATUS DETAILS
Needs Votes