Record Types
One of e.g. Salesforce's (or other software products) strength is the possibility to specify within an entity different "record types", to cover within one system different business processes. Having different business processes allows to implement a software within multi-divisional or -country o...
Customize Timeline Display Fields based on Activity
Under Timeline grid, we should be able customize the displayed fields depending on the Activity e.g. for Email activity, it can displayed Recipients and Subject fields.
System Views from multiple entitities
We need the ability to create system views that can pull from multiple entities with a common key. For example, we cannot currently create a view that pulls details from the WO Service Task and WO Product entities for a common work order number.