Service Contract doesn't use Item's General Product Posting Groups GLs
When a Service Contract is setup, it will only post to the sales GL mapped in the Service Contract Account Group Code. The issue with posting to the single GL associated in the Service Contract Account Group is that when there is a Service Contract with multiple Service Items, each Service Item ...
Service Order
We suggests an option to be able to invoice on an ongoing basis, for a service order without it having to be completed.
Posting on jobs from Servicelines
When posting on job from service line (And job journals) using Linetype blank, a warning is promted. This promt sugest to be able to disable in "my settings".
Service Invoice
The Service Invoice need a brush up. The servicelines must bee groups on service Items. So the customer can se witch serviceline is on every Service Item. Need a function for a mail body as well.
Link between Purcase Order and Service Order
We suggest the same options for linking a Purchase Order to a Service Order as is possible from a Purchase Order to a job.
E-mail body selection on Service invoice
We suggest the same options for report selection (E-mail Body selection) on Service documents as on Sales documents.
Creating service items – “Blocked/Sales Blocked” items should not be shown
When creating a service item manually, blocked items (either is Blocked or “Sales Blocked”) should not be shown on the lookup item list. Like as for blocked items on sales order lines.
Text Lines on Service Contract Lines
During several years our customers are asking for an opportunity to add (free) text lines on service contract lines which are transferred to service invoice lines. This can be: - general text lines which gives some more information about the service and - item related text lines (for instance a ...
Determine service discount based upon item instead of service item
The service discount for materials on the service item worksheet is set on a service contract. You can setup service discounts based upon service item groups. The discount is determined based upon the service item group of the service item. As a result, all the materials that are used for the ma...
Resource Work Hour Template and bulk Set Capacity
When creating capacity for Resources you have to Set Capacity per Resource. This is a laborious manual process. On the Resource card allow the user to specify a Work Hour Template. Amend the Set Capacity routine to allow it to be run across all Resources (with the ability to set filters) to all...