Service Invoices and service orders in document lay-out
Customers are missing possibility to define specific layout for Service Invoices and Service Orders in Custom Report Selection table and in document lay-out
Deferrals for Service Management - Service Contracts & Invoices
If there is one place where Deferrals are much needed, then it is the Service Management Module.
Once again, MS releases a stunnign new functionality into the core Trade related product's Functionality and neglect to enhance their Premium product range. The Service Manangement Module get...
Caption Comment instead of " " (blank) in service documents for field type
In Sales documents, field Type (table 37) shows the caption "Comment" instead of " " (blank).
In Service documents, when you enter service lines, field Type (table 5902) shows the caption " " (blank) instead of "Comment".
Please, develop the procedure UpdateTypeT...
Merge duplicate Service Item records
BC now includes the capability to merge duplicate Customer, Vendor, or Contact records. Other ideas here request that same functionality for G/L Account and Item records. I'd like to request the merge capability of Service Items.
Over time duplicate Service Items are created ...
Attachments Service Items
I would like to suggest adding the possibility to attach documents to Service Items the same way you can for ordinary Items.
Integration between Business Central and Dynamics 365 Field Service
As a service providing company we use Dynamics Field Service to deliver services to our customers. Our order processing team handles work orders through Dynamics Field Service, however all other order processing work, such as handling purchase orders and processing item-only sales orders, is d...
Email Service Work Order
When implementing service for customers a common request is the ability to email the service work order. This would be a great addition to the module.
Create Corrective Service Credit Memo
The Service functionality should be extended to be consistent with Sales functionality, currently from Posted Sales Invoices you can Correct, Cancel and Create Corrective Credit Memo. Similar functionality should be added to Posted Service Invoices to allow easy correction of those invoices.
Allow multi-selection of service items to add into a service contract
Currently, to add a Service Item to a Contract, we have to add each item in the Contract line by selecting the Service Item No. in the column.
When the list opens in the Service Items page, you have the option to multi-select. But this only adds the last item into the Contract line.
...Use of service invoice on the document layouts page of a customer
Some partners like to use different document layouts for their customers.
While they have the option to create service invoices, they do not have the option to select a default layout per customer on the document layout page.
It would be great to have this as a functiona...