4

Service Archiv

As in sales and purchasing, there should also be an archive for the service area.


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Category: Service Order Management (111)

STATUS DETAILS
New
10

Service Return Orders

In a recent project, our customer uses service order management to run their business. They add components to vehicles which belong to a Body Builder initially, who then finally supply the Vehicle to their customer.


The Vehicle is the Service Item (even thought it was not sold...

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Category: Service Order Management (111)

STATUS DETAILS
Needs Votes
27

Expand service module for internal workshops

Hi,


It would be good if service module could be expanded so that can include internal services, for example servicing their own fixed assets.


That would mean that we can create service items from Fixed assets and to add additional fields for information regar...

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1 Comments

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Category: Service Order Management (111)

STATUS DETAILS
Needs Votes
6

Service Invoice Posting Policy - add to User Setup. Remove "Invoice" as option when posting a service order

Add Service Invoice Posting Policy to User Setup to enable same selections as available for Sales and Purchase Invoicing from orders. This policy for invoice posting from a service order would also include allowed, prohibited and mandatory. By setting to prohibited, the user would no longer ha...

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0 Comments

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Category: Service Order Management (111)

STATUS DETAILS
Needs Votes
4

Team Members - Quotes

It was my understanding that Team Members could create quotes - now it seems that Team members cannot create a quote if it is a Service Quote.


Please allow Team Members to create quotes, regardless of the type of quote.

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0 Comments

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Category: Service Order Management (111)

STATUS DETAILS
Needs Votes
6

Customer document layouts for service documents

On the customer card, you can specify to which e-mail address a specific document has to be sent (for example order confirmation, sales invoice, reminder ...).

But, there is no possibility to provide specific details for service documents (service invoice, service credit memo, service or...

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0 Comments

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Category: Service Order Management (111)

STATUS DETAILS
Declined
11

Posted Service Invoice Split Screen

Add the option for posted service invoice lines to be viewed in split screen like sales and purchase orders.

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0 Comments

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Category: Service Order Management (111)

STATUS DETAILS
Needs Votes
4

Service Management enhancement

When a new service order is created and the customer field is validated, the lookup on the service item list should be filtered for the customer put in the service order header:


service header → page 5900, tab 5900


service lines → page 5981, tab 5940

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0 Comments

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Category: Service Order Management (111)

STATUS DETAILS
Needs Votes
32

TO BE ABLE TO CHECK IN THE SERVICE INVOICE´S THE TOTAL AMOUNT FIELDS

It would be really helpful to have the option to check the total amount in the tab of the service invoice.

Right now you need to go etiher previewing´s invoice or to check the statistics and that takes time.


Thank you in advance,


Irati

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2 Comments

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Category: Service Order Management (111)

STATUS DETAILS
Needs Votes
8

Have Resource's Work Type drive the GL Postings

A few of our clients have asked for the ability for a Resource's Work Type to drive different General Ledger postings. For example, if the Work Type is for Regular Hours, they want it to post to the Regular Hours Wages in the GL. If the Work Type is Overtime Hour, they would like the amounts...

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0 Comments

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Category: Service Order Management (111)

STATUS DETAILS
Needs Votes