2

Real Time Marketing - Segmentation & Subscription Lists - Re-Think & Possibly Eliminate Segments & Lists

Given the great advancements of Real Time Journeys - I question whether we want or need segments and subscription lists like they exist today in D365 Marketing. With a few minor tweaks to Journey tiles, we could avoid a lot of work in terms of training, creation, and maintenance.


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Category: Segmentation (144)

STATUS DETAILS
New
2

Filtering columns in a segment

Enable all columns in a segment to be available to filter. Some are greyed out due to them being a component e.g. owner name. It's vital for us to be able to filter when there are multiple people adding to a list and want to see who they've added.


Thanks

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Category: Segmentation (144)

STATUS DETAILS
Needs Votes
6

Segments in contact form

It would be nice if we have option to add segment subgrid to contact form out of the box

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Category: Segmentation (144)

STATUS DETAILS
Needs Votes
1

Dynamic Marketing List READ ONLY on Contacts

Contact forms should have the ability to see the Dynamic lists that contacts are a part of - MSOFT advises that it's not possible due to the dynamic nature of segments/lists but it could be read only to show that they're a member.


You also cannot remove members manually from ...

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Category: Segmentation (144)

STATUS DETAILS
New
2

Get the opportunity to pause subscription before unsubscribing completely

I want to give our customers the chance to choose to pause their newsletter subscription for 30 days instead of just being able to unsubscribe completely.


One thought I have is if I could create a suppression list that only will keep customers there for 30 days. Is this possi...

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Category: Segmentation (144)

STATUS DETAILS
Needs Votes
1

Allow segments to end with a contact lookup on a custom table (rather than contact record)

We have had to implement quite a complex workaround solution to be able to send personalised emails based on fields from a custom table which is a 1:N with Contact. E.g. Contact 1:N Applications


Imagine a contact has 5 applications (custom table), ideally we want to use segme...

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Category: Segmentation (144)

STATUS DETAILS
Under Review
15

Sort and filter columns in the Segment Member view within a Segment

When you use the segment member systemview in the contact overview you can sort and filter any of the columns.

This feature ist not available using the same view on Members within the Segment itself.

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Category: Segmentation (144)

STATUS DETAILS
Under Review
1

Enable option to add opportunities to segment to send emails

Cx requirement:

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want to send emails to opportunities by adding them on segment.

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Category: Segmentation (144)

STATUS DETAILS
Needs Votes
1

giving different name to Segment(Display name)

Display name for Real marketing Segment and outbound marketing segment is same and when checking on advance find because of the same name it is getting hard to differentiate between which is what unless we select the view. So expecting for a change in name of the display name of Segment would...

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Category: Segmentation (144)

STATUS DETAILS
Needs Votes
2

Reduce the Evaluation time of segments.

The evaluation time of segments as per the documents could reach up to an hour. As marketing users, it is ideal to have the evaluation time to be as low as possible. An average time evaluation time of anything less than 15 is suitable for the demanding business. It'd be great if Microsoft coul...

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Category: Segmentation (144)

STATUS DETAILS
Needs Votes