8

Employee Productivity – Sign on and Sign off shift.

At present we have good time recoding around work orders, however we need to record when an employee signs on for work and when the sign off. So if an employee works 8 hours but only does one 2 hour work order than we know the are 25% productive. Without capturing when they have started and fini...

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Category: Mobile (80)

STATUS DETAILS
Needs Votes
5

Allow security to be applied to Engineer locations shown on the schedule board map

Currently the live location of engineers is shown on the Schedule Board map with the latitude/longitude data of an engineer being retrieved from resco_mobileaudit records. The link between the Bookable Resource (User) shown on the map and the resco_mobileaudit record that is read to get their l...

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Category: Mobile (80)

STATUS DETAILS
Needs Votes
1

Provision option to enable enterprise to force the authentication mode for field service mobile (xamarian)

Hello PM team, Thanks for wrapping intune sdk for Field service mobile (Xamarian) app. https://experience.dynamics.com/ideas/idea/?ideaid=74e553ca-936a-e911-b047-0003ff689546 But currently the intune app protection policies (MAM) will work only when user selects OAuth2. If user logs in using st...

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Category: Mobile (80)

STATUS DETAILS
Declined
2

Wrap intune SDK for Field Service (Dynamics 365) mobile app

As the current Field Service Mobile (Xamarin) app will end in June 2022, most of the current customers are exploring Field Service (Dynamics 365) mobile app. With this it would be beneficial for the customer to wrap it with intune SDK and let the enterprise manages it in their intune MAM configur...

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Category: Mobile (80)

STATUS DETAILS
Completed
38

List of open work orders as a Bing Map view

To switch from the pesky Woodford app to Field Service Mobile, I just need one more feature: The expiring Resco Mobile App can switch between open work orders as a list or as a map view. This map view is great. Use case: The service technician has completed his work orders in the early afternoon ...

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1 Comments

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Category: Mobile (80)

STATUS DETAILS
Completed
5

Option to switch on/of the driving time view

If a booking is scheduled for 1 p.m. for 2 hours and the resource, which is booked, need 1 hour driving time from his home, the starting time is set to 12 p.m. So in the calendar the resource seeing a booking from 12 p.m. to 3 p.m. This sometimes can be confusing, as 12 p.m. can be seeing as the ...

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Category: Mobile (80)

STATUS DETAILS
Needs Votes
3

Automatic acceptance of booking and automated timestamps wherever possible

--> Target: A technician need to work as efficient as possible and should spend not much time on his mobile Incoming booking will be accepted only by the status "received by FSE" (field service engineer). The same logic of what's app with the two blue ticks on the message should be used, when a ...

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Category: Mobile (80)

STATUS DETAILS
Needs Votes
7

Time off request need to appear in Calendar

Time-off requests are not registered in the calendar in the mobile app. As an technician I want to see everything in my calendar (bookings, absence, time off requests). Would like to see time off requests more or less similar as bookings in the calendar with different color

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1 Comments

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Category: Mobile (80)

STATUS DETAILS
Needs Votes
0

Easier previewing / evaluation using Demonstration Mode or Server

Pain point: After I download the Field Service app, I cannot actually test it out, because no Dynamics Server is yet configured. It would be much easier for me to evaluate Field Worker as a solution, if it had a pre-configured demonstration server / business. By contrast ESRI Field Worker show...

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Category: Mobile (80)

STATUS DETAILS
Planned
2021 Release Wave 2
5

Working hours in Calender view

We would like the possibility to show the Working hours and non-working hours in the Calender view on the Field Service Mobile Application. Similar to how it is shown in the FS app in the scheduling board where non-working hours are grayed out in a darker gray compared to the working hours.

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0 Comments

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Category: Mobile (80)

STATUS DETAILS
Needs Votes