Feature to hide [Save Current Filters as Default] in Filter & Map View of Schedule Board
When an user set the filter on Filter & Map View of Schedule Board, the change is applied to the target environment.
Admin user want to hide this filter setting, but there is no such a feature to hide this setting.
If there is a way to hide [Save Current Filters as Default] in Filt...
Export Schedule board booking from schedule board
Ability for end users to export bookings directly from schedule board with in the date range provided.
Enable Date Range Filters greater than 2 weeks in the future
Our contact centre agents are responsible for booking our technicians and sales advisers, and during the high season these field agents are extremely busy, with the result that availability in the immediate days after logging a case is very limited. Our co...
Booking Service Activities - booking additional resources - Scheduled Date/Times on Booking form
When first going into book a service activity (unbooked), the scheduled date/time becomes the start/end of the search filter, and then when you click to book, the booking form comes up with the correct date and times for start/end (takes the duration into account).. If you later need to add a...
Booking Dates in Schedule Board
It would be great if we could view/filter the Schedule Board based on the Agreement Booking Dates.
In our scenario, we need to plan / route our work prior to the year starting.
We use the Booking Dates for planning. Then, when we are all set for the year, we create the...
Consistent date/time controls on schedule board filter panel and booking panel
The controls for selecting a date/time range for the search are different (and less friendly) than the controls on the booking panel in the booking pane in the resource scheduler.
Agreement booking setup to create bookings for past dates
When setting up an ABS it should be generating bookings also for dates earlier than today. When scheduling people sometimes the bookings rolled out need to be back dated. So on the 4th of a month perhaps a new ABS is setup for a user that should have bookings from say the 1st of that month. To...
Breaks in bookings
A booking should be able to include (planned) breaks. When planning and sending resources into the field that booking could be 8 hours long, and therefore includes break. Typically it would be a 9 hour duration for the booking with a 1 hour break, meaning actual duration is 8 hours (workday). ...
Service account on Sschedule board instead of resources
On the Scheduleboard user getspossibility to switch between "Resource"- (as is today) and "Customer"-focused Scheduleboard. When selecting "Customer"-focused the list which today holds Resources, will show Service accounts instead, so that the timeline will show bookings per customer account (...
Color indicator on Booking
A color indicator, same approach and style as for Priority, but visible in another corner of the booking on the scheduleboard. This indicator should be based on configurable field (optionset) and "choose your own colors" for each value in the option set (similar to the booking status).