Schedule Board Map - Default settings for visibility of Resources
Clients sometimes have the need to hide the visibility of resources by default on the map view of the schedule board. This can be due to privacy reasons where schedulers should not know where resources start from, especially when the resource starts from their home.
Administra...
New schedule board - retrieve resources query
On the schedule board there is an option to change the Retrieve resources query. In our system we made our on query to fetch the resources. However when a user updates the query on the board, it does not update immediately, the user has do do the update...
Schedule Board - time display - Show in 12 hr format instead of 24 hr format
The old schedule board that is being deprecated as of April 1, 2023 displayed the time across the top of the schedule board as 10, 11, 12pm, 1, 2, e, etc. The new schedule board that is being implemented on April displays the time as 10, 11, 12pm, 13, 14, 15, etc. when the display size is 40 ...
Isaeiela Marcaelouise ESCOBAR
Filter Resource Requirements on Schedule Board Map View Automatically - Like Old Board
Please filter resource requirements on the Map View like it was done on the old board. We have 20+ boards that we use between sales and service, 200+ resources and the original board fitlered the requirements automatically. Each board was filtered by service territory / branch
Characteristic date filtering
Some professional skills/certifications are valid for specific periods of time and can expire. Currently you can filter resource requirement results by characteristic rating, but cannot check if the resource characteristic is still valid for the date/time returned in the schedule assistant. ...
Optimize the Operation of Auto Update Booking Travel function
Observations:
With the Auto Update Booking Travel enabled in Resource Scheduling App, when a Bookable Resource Booking record is updated from the Schedule Board, the Resurce Scheduling App performs a real-time post-operation to update the Travel time and Start Time of the Bookable Resour...
ScheduleBoard: Booking colors customizable
On the Schedule Board, the booking background color is defined on the booking status.
The booking status color is customizable, new booking status (with respective colors) can be created, but I need to see background color based on WorkOrderType (installation, Maintenance, Repair,...).
More information about working and non-working hours
Would it be possible to see more information about the working hours and non-working hours that are added to Bookable Resources? Information such as when it was added or modified and by who. It would be useful to be able to investigate this via Advanced Find if possible.
Set Schedule Board as default
Hello,
right now, it is possible to edit the order in which schedule boards are displayed. This can be done just for the whole system. It should be possible for dispatchers to select one schedule board as their default, which always shows up first.
In our scenario we hav...