Dynamics 365 Field Service upgrade service type tracking
Future featuring upgrade service tracking maybe potentially helpful for purpose of activities forecast, resource scheduling or resource reservations or for purpose to easily identify revenue recognition.
Dynamics 365 Field service billing consistency templates
Future featuring potential billing consistency templates maybe ideal, for purpose to easily visualize billing components from record to record, or per customer, customer group or customer type billing preferences and consistencies layouts.
Field service 3rd party technicians or vendors
Wish we future feature the option to schedule potential vendors or contractors as 3rd party technician resources on work orders. Enhancing flexible resources types or potential network contacts or vendors may potentially enhanced resources and safe on data entry or administration processing or s...
Dynamics 365 Field Service product or service life cycle
Future featuring the product or service life cycle maybe optimum ideal. Not featuring or not tracking product or service life cycle, user may potentially track life cycle out side the system, for purpose of renewable planning, recall, etc...
Provision to expand the editable Grid selection coloumn
Hi , We are using a editable Grid control-> Nested view in one of our field service custom entity. But when we try to select the record and click the down arrow. The selection column width gets srinked and dropdown becomes hidden. If we have a option to expand the Row selector column. Then it...
New Work Order Triage
Would it be possible to have pop up windows that show current open work orders for an account when taking a call? Ex. our company services our own restaurants. When a restaurant calls in for a fryer broken we would like to be able to let the store know that they already have an open call on that ...
There should no pop up window appearing after the Dynamics update stating telling users to switch APP.
After wave 2 update all users are receiving a pop up notification stating users to switch APP , this is making inconvenience to users as this information is not useful to customer.
Flow run history with "regarding" field like how we have it in process session page of dynamics 365 process which is very helpful to identify for which record the flow run got failed easily without navigating to each flow run history and understand the record for which the flow got failed.
Flow run history with "regarding" field like how we have it in process session page of dynamics 365 process which is very helpful to identify for which record the flow run got failed easily without navigating to each flow run history and understand the record for which the flow got failed. And a...
Timeline - sort by Created On - Option to Display Created On Date
There is functionality to sort the timeline by created on date or modified date. When the timeline is sorted by created on date it would be great to have the created on date displayed, instead of the modified date, on the timeline.
Enhance geocoding
The current functionality of the automatic geocoding after account address changes does not update current open - unscheduled or open - scheduled work orders. This would be helpful in ensuring if a service account's address is updated, the associated work orders not currently in progress or close...