21

Standard font in Microsoft CRM

Hi Idea: set another default font for the Email editor. Thnx! Chedin

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Category: Platform (176)

STATUS DETAILS
Needs Votes
8

Allow removal of solution layers on calculated fields

If there's a solution layer on a calculated field, you can't remove it using "Remove active customizations". This limitation can create significant work if there are many dependencies or code references.

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2 Comments

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Category: Platform (176)

STATUS DETAILS
Needs Votes
1

Allow Workflow on Inactive Cases

I believe just about every entity allows workflows to be ran regardless of what state it is in on a Entity. But for whatever reason Case entity they blocked this feature. This makes it very difficult to clean data, migrate fields around etc. Please enable write access to case when inactive.

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Category: Platform (176)

STATUS DETAILS
Needs Votes
4

Editable Status field label of SLA KPI Instance record

Field "Status" has labels which are unsuitable to some industries, particularly Financial Services. Terms like Non-compliant have much wider meaning in Financial Services. For some reason, unlike other entity Status, the labels are not customizable. There is no Status Reason for this entity. P...

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1 Comments

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Category: Platform (176)

STATUS DETAILS
Needs Votes
16

Improve Duplicate Detection Results UI

When you run a duplicate detection job, the user interface is small and hard to work with. And the potential dupe at the bottom has fields that cannot be adjusted. For account, for example, the top view uses our views, so the Account Name field is wide enough. But the bottom view is not optimi...

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Category: Platform (176)

STATUS DETAILS
Needs Votes
2

Improve error message when a new appointment is created

Recurring appointments can't be created where each occurrence is more than 24 hours. I suggested a clear error message be displayed when the users click on "Recurrence" to let them know that each occurrence can't be more than 24 hours. Right now, a broad error message is displayed after they fi...

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0 Comments

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Category: Platform (176)

STATUS DETAILS
Needs Votes
71

BPF expanded display state width

We use Business process flows to capture data for cases. To make it easier for the user, the BPF is expanded by default via javascript. Problem is that the width of the BPF details is too small to for example show the customer name completely. Suggestion: make the width of the expanded BPF wid...

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2 Comments

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Category: Platform (176)

STATUS DETAILS
Under Review
0

Outlook Add-On for SSA Security team deployment

Because we are a university, the use of active directory server security groups becomes a critical strategy for us. There are a number of colleges and departments that manage their own personnel. Ex: We are about to bring on another group of about 450 users, which means, we will have to manually...

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0 Comments

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Category: Platform (176)

STATUS DETAILS
Needs Votes
1

Move content of WebResources to file storage instead of database storage

With the new storage structure for Dynamics 365 and Power Platform there is a separation between database and file storage. When creating an out-of-the-box Customer Service environment more than 500MB of valuable database storage as lost to the WebResources table. With the new storage structure ...

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Category: Platform (176)

STATUS DETAILS
Needs Votes
1

Pop out view enhancement

regarding the pop out view, when the pop out is actioned, the screen in the CRM is popped out, however the underlying page behind the pop up is refreshed to something different. Is there a configuration available to stop the underlying view from changing?

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Category: Platform (176)

STATUS DETAILS
Needs Votes