2

display more than 25 Dynamics contacts in Outlook

Users should be able to display more than 25 contacts in their local Outlook application. It should be possible to have the option to track/send emails to more than 25 contacts at once. current option from the drop-down menu is 25. To navigate to the contact list you need to open Outlook > have...

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Category: Email Management and Outlook Integration (307)

STATUS DETAILS
Needs Votes
3

Allow other users in an organization to be able to check if an email is tracked.

After the sender tracks an email within an organization we would like a recipient within that same organization to be able to see if the email is tracked. Currently only the sender of the original email can see if that email is tracked.

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1 Comments

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Category: Email Management and Outlook Integration (307)

STATUS DETAILS
Needs Votes
2

Detect with Power Automate an Untrack activity

We do not provide deletion permissions to our users for the activities. And Dynamics Security role only provides the permission at activity level, not at individual activity type. What happens is when they untrack an email or an appointment, the untrack action happens but the deletion of the ac...

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1 Comments

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Category: Email Management and Outlook Integration (307)

STATUS DETAILS
Needs Votes
3

Ability to Track the first/originating email sent to Leads, Contacts and Accounts from Outlook (Not only replies)

Currently, if you have server-side sync configured and you have selected, in the personal options to track "Emails from Leads, Contacts and Accounts" and you send a new email message to an existing CRM Contact, you will not see an Activity created in CRM. The Activity and Tracking of that email s...

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0 Comments

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Category: Email Management and Outlook Integration (307)

STATUS DETAILS
Needs Votes
16

Feature parity when connecting Outlook integration to a (none dynamics) model-driven app

Recently I connected Dynamics/CDS App for Outlook form Appsource to a model-driven power app to track e-mails against the account and contact base. The integration worked but with a few differences compared to running it against a dynamics 365 sales instance. 1. Activity roll-up to parent accou...

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2 Comments

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Category: Email Management and Outlook Integration (307)

STATUS DETAILS
Needs Votes
39

Setting default font to be supported for e-mail editor

Now e-mail editor does not have option to select and set default font for editor. Editor has its own default font set - Segoe UI. After going to Activities->E-mail->Insert Template and inserting template with text format "Calibri", if you click on the text it is showing Segue UI ,which is not the...

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3 Comments

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Category: Email Management and Outlook Integration (307)

STATUS DETAILS
Needs Votes
7

Do not automatically track an email when creating a new contact from the email itself

In Outlook, when I am reading an email, if the Dynamics 365 for Outlook does not recognize a contact, I can create that contact with the + sign. If I create the contact using that + sing, the email its automatically tracked against that contact. This is very disturbing and frustrating. Creating ...

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0 Comments

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Category: Email Management and Outlook Integration (307)

STATUS DETAILS
Needs Votes
1

Allow email template to replace the body rather than append to.

When inserting a template to an email activity, the body of the template is appended to the current body. That is fine if templates are fragments to be pulled in to compose a larger email. But we are required to replace the body completely so that each template is not combined with other templa...

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Category: Email Management and Outlook Integration (307)

STATUS DETAILS
Needs Votes
0

Get the "Sent" date value of synchronized Emails in Dynamics 365.

Issue Description : To sort email items in Dynamics 365 by the "Sent" date, I hope available getting "Sent" date value of the Outlook email items in Dynamics 365.

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0 Comments

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Category: Email Management and Outlook Integration (307)

STATUS DETAILS
Needs Votes
4

OOTB Send mails to email 1, email2 or email3

Hello When I Send a mail from Dynamics, using Dynamics email activity, it is not possible to choose the email 1, email 2 or email 3 of the recipient. An interesting evolution would be to let this choice to the users, 2 ways are possible: 1. Simple way for Dynamics Product development team : on t...

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0 Comments

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Category: Email Management and Outlook Integration (307)

STATUS DETAILS
Needs Votes