Function to disclose the time classified as Dynamics Tracking and allow users to adjust the time classified as Dynamics Tracking
Users are experiencing difficulties in their work because the actions described in the following MS Doc do not work properly and the results of the actions vary depending on when the deletion is performed. Therefore, we strongly request to clearly disclose the time when the deletion is classified...
Automatically track SENT e-mails via Dynamics 365 App for Outlook if a tracking token already exists
Automatically track SENT e-mails via Dynamics 365 App for Outlook in following common situation: 1. you send an e-mail to a customer via Dynamics 365 for Outlook and manually track it to a record by using "Set regarding" 2. you receive a reply from the customer with the tracking token (this is be...
Feature to let participants choose whether to reflect in Outlook appointments when creating appointments
Currently, when you create an appointment in Dynamics 365 (Online), it is automatically reflected in the Outlook appointment of the registered participant. However, in some cases, it doesn't always need to be reflected in the participant's Outlook appointment. Therefore, it would be great if part...
Allowing tracking from the shared calendars
Would you please allow the tracking of appointment in a team shared calendar? According to the support team, this is not allowed by design. Right now, only one's own calendar and delegated calendar can be tracked. We hope someone can track the appointments from the shared calendar to copy them fr...
Integrate Titles in Synchronized Fields Dynamics-Outlook
Currently, the Title can not be selected as a synchronized field between Outlook - Dynamics. This is indeed a very relevant information for salutations etc and it always has to be consolidated manually between the systems. Would be very helpful to have this added to the selection.
Ability for System Admins to approve mailboxes
Only those with Exchange Admin or o365 Global Admin permissions can approve D365 mailboxes. Our IT department rightly don't want us to have these permissions as it will allow us to do some much more than we actually need. D365 System Admins should have the ability to approve mailboxes themselve...
Ability to track an email and a copy of that email to 2 different record
In the past, with the Outlook client, we could copy the email in our inbox and track the original and the copy to different record, for example: the original email is tracked to account A and the copy is tracked to account B. In the new App for Outlook it's not achievable. if I track the original...
Have the option to synchronize the Gender field between Dynamics and Outlook
We want to be able to choose whether to synchronize the Gender field (OOB field in Dynamics and Outlook) between Dynamics and Outlook. The current synchronization filters do not include this (either as an included field like for Email or Full Name or separately). We had this option with the depre...
Outlook plugin doesn't reload when using Up/Down arrow buttons
When I Open an email (Pop-out in it's own window) and I use the Up/Down Arrow buttons, then the outlook plug-in should not re-load each time I move to a new message. This seems to be an obvious product fault, but after speaking with support I am told to request this as a feature.
Track Emails automatically from Outlook when sent to a Account or Contact (currently manual)
Whilst we can set the ability for any emails from Leads, Accounts or Contacts to track automatically, the opposite of sending an email from Outlook to say a contact in Dynamics 365 doesn't get tracked unless you 'manually' track the outgoing email activity. It would make alot more sense to autom...