40

Give Team Members Edit Access to Service Documents like Sales Documents

It's my understanding that Team Member users only have View access to the Service Module. We have 10 users who use Team Member licenses in the Essentials version of BC. They can edit existing sales documents, create quotes, and make other minor edits. These permissions should also carry over t...

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1 Comments

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Category: Service Order Management (108)

STATUS DETAILS
Needs Votes
Ideas Administrator
Thank you for this suggestion! Currently this is not on our roadmap. We are tracking this idea and if it gathers more votes and comments we will consider it in the future. Best regards, Business Central Team
35

Create service order or quote from sales return order

It would be nice that when an item is returned by a customer for repair, you can create a sales return order and from that return order create a service order or service quote. (in function create return-related documents)


It is already possible to create a purchase return ord...

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0 Comments

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Category: Service Order Management (108)

STATUS DETAILS
New
32

TO BE ABLE TO CHECK IN THE SERVICE INVOICE´S THE TOTAL AMOUNT FIELDS

It would be really helpful to have the option to check the total amount in the tab of the service invoice.

Right now you need to go etiher previewing´s invoice or to check the statistics and that takes time.


Thank you in advance,


Irati

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2 Comments

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Category: Service Order Management (108)

STATUS DETAILS
Needs Votes
Ideas Administrator
Thank you for this suggestion! Currently this is not on our roadmap. We are tracking this idea and if it gathers more votes and comments we will consider it in the future. Best regards, Business Central Team
32

Create Corrective Service Credit Memo

The Service functionality should be extended to be consistent with Sales functionality, currently from Posted Sales Invoices you can Correct, Cancel and Create Corrective Credit Memo. Similar functionality should be added to Posted Service Invoices to allow easy correction of those invoices.

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0 Comments

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Category: Service Order Management (108)

STATUS DETAILS
Declined
Ideas Administrator
Thank you for reaching out. Your suggestion seems to be a duplicate of the following suggestion:  
Please add your valuable votes and comments to the suggestion above instead.

Sincerely,
Andrei Panko
PM, Microsoft
32

Link between Purcase Order and Service Order

We suggest the same options for linking a Purchase Order to a Service Order as is possible from a Purchase Order to a job.

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0 Comments

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Category: Service Order Management (108)

STATUS DETAILS
Needs Votes
Ideas Administrator
Thank you for this suggestion! Currently this is not on our roadmap. We are tracking this idea and if it gathers more votes and comments we will consider it in the future. Best regards, Business Central Team
29

Service Invoice

Invoices should be similar compared to sales invoices, meaning that Service Invoice could need "work description field" On the service invoice its needed to show also serial numbers and description of serviced item. Also its necessary to have contract numbers on printed invoice so bookkeeping is...

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1 Comments

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Category: Service Order Management (108)

STATUS DETAILS
Needs Votes
27

Assemble-to Order functionality for Service

Sales Orders (lines) has the functionality / ability to process Assembly Orders automatically, during Shipment posting. If the posted item set to Replenishment system = Assembly, and Assembly Policy = Assemble-to-Order. Same functionality should be available for the Service Orders as well.

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1 Comments

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Category: Service Order Management (108)

STATUS DETAILS
Needs Votes
Ideas Administrator
Thank you for this suggestion! Currently this is not on our roadmap. We are tracking this idea and if it gathers more votes and comments we will consider it in the future.

Best regards,
Business Central Team
26

Allow multi-selection of service items to add into a service contract

Currently, to add a Service Item to a Contract, we have to add each item in the Contract line by selecting the Service Item No. in the column.

When the list opens in the Service Items page, you have the option to multi-select. But this only adds the last item into the Contract line.

...

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0 Comments

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Category: Service Order Management (108)

STATUS DETAILS
Needs Votes
Ideas Administrator
Thank you for this suggestion! Currently this is not on our roadmap. We are tracking this idea and if it gathers more votes and comments we will consider it in the future. Best regards, Business Central Team
25

Remove Service contract item limitations set by ship to address

Hi, Current Service Contract requires to define ship-to address. Same time we cant assume that all service items will have one and same ship-to address. Please consider removing limitations affecting service contract usability. In our case we can have 100 different service items in one contra...

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2 Comments

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Category: Service Order Management (108)

STATUS DETAILS
Needs Votes
Ideas Administrator
Thank you for this suggestion! Currently this is not on our roadmap. We are tracking this idea and if it gathers more votes and comments we will consider it in the future.

Best regards,
Business Central Team
23

Service External document number is missing

The very important field External document number is missing in Service.

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0 Comments

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Category: Service Order Management (108)

STATUS DETAILS
Needs Votes
Ideas Administrator
Thank you for this suggestion! Currently this is not on our roadmap. We are tracking this idea and if it gathers more votes and comments we will consider it in the future.

Best regards,
Business Central Team