Enable group-based security role management for Omnichannel and experience profiles
Many customers manage and maintain security roles through groups rather than assigning roles directly to individual users. However, at the moment, setting security roles for Omnichannel and experience profiles does not work via groups. When a role is granted to a user through a group, the syst...
Swarming Feature Deprecation
Swarming Feature will be fully deprecated at the end of June 2026. Due to customer statement, this is the useful feature and need to re-enable it in the future.
Depending on above document, this is previewing feature and be disabled after testing phrase.