15

Having the possibility to delete completely emails/phones from POS

At the moment there are no possibilities to delete customer(new/existing) details from POS like emails or phone numbers if their customers are requesting for this information not to be kept, and the Partner needs to be GDPR compliant.

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0 Comments

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Category: Customer and Loyalty (94)

STATUS DETAILS
Needs Votes
14

Internal gift card setup doesn't allow for both Physical and Digital cards to be configured and used with Ecommerce

It does not seem possible to configure both Digital and Physical gift cards as Internal Gift cards for sale in Ecommerce. We need to explore this functionality to add support for both configurations at the same time. Looks to be an issue stemming from only 1 gift card selection option in the C...

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0 Comments

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Category: Customer and Loyalty (94)

STATUS DETAILS
Needs Votes
14

Add flexibility to the address capturing form in POS

Currently, the address capturing in POS is straight-forward, but also not very flexible. Hence it would be great, if this form could also meet additional needs like: 1. Define whether or not a field should be displayed as a drop-down or not -> Counties e.g. cannot be displayed as a drop-down fie...

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1 Comments

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Category: Customer and Loyalty (94)

STATUS DETAILS
Declined
Ideas Administrator
Thank you for your feedback. Declining due to the low number of votes. 
Best regards, 
Maria Shneerson, 
Senior PM
14

Make customer attributes available on receipts

The new customer attributes available on the MPOS are great. It would even benefit us more if we can add these attributes to the receipts via the designer. Some information we capture on the customer record is needed to be shown on the receipt.

I know the new receipt designer is in dev...

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0 Comments

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Category: Customer and Loyalty (94)

STATUS DETAILS
Needs Votes
Ideas Administrator

Thank you for the product suggestion! We will continue to monitor this idea and the votes to determine if it will be given a position in our backlog.  -Maria Shneerson, Senior Program Manager.

13

Name of the Affiliation should have translation

To translate the name of the Affiliation is not supported by the system, only the Description can be translated.


If customer operates in several countiries and has CPOSs in several languages name of the Affiliation should be translated, also.

Affiliation is very handy w...

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0 Comments

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Category: Customer and Loyalty (94)

STATUS DETAILS
Needs Votes
13

loyalty fields should be available as placeholders in Commerce related emails

Currently, the placeholders do not include loyalty programs in commerce related emails. Customer needs to have loyalty fields - Loyalty card, balance, earned / redeemed values on order confirmation. These fileds should be included in the standard email placeholders.

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0 Comments

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Category: Customer and Loyalty (94)

STATUS DETAILS
Needs Votes
13

Discount priced products/discount offers should exclude from Loyalty earning rule.

there are few retailers that sell high-end (expensive) products and common practice that, they hold the loyalty earn/redemption scheme during discount offers and campaigns. but this creates a mess when a customer buys discounted and non discounted products in the same transaction and due to the u...

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1 Comments

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Category: Customer and Loyalty (94)

STATUS DETAILS
Needs Votes
Ideas Administrator

Thanks for the idea. We will monitor it for votes.

Regards,

PM, Microsoft

13

Being able to choose loyalty program at POS

When you issue a loyalty card you would need the option to choose loyalty program at the POS. 

A company might have several loyalty programs where the first tier doesn't require any points. 

Today if you issue from the POS the customer gets all programs. We need the p...

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2 Comments

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Category: Customer and Loyalty (94)

STATUS DETAILS
Declined
Ideas Administrator

Thank you for your idea. There is a similar idea in this categody. 

12

Setting the user in-active automatically from Azure once they're removed/deleted from E-commerce B2B website

When a user is removed from the list of users who can access the business-to-business e-commerce website, the corresponding customer record is removed from the business partner's customer hierarchy record in Commerce headquarters.

However, the customer record itself isn't deleted from Co...

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0 Comments

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Category: Customer and Loyalty (94)

STATUS DETAILS
Needs Votes
Ideas Administrator

Thank you for your submission!  We will be monitoring votes and add to our product roadmap accordingly.

12

Loyalty points accumulated can be converted to a voucher

Hi PG team. One customer requires a feature which helps convert accumulated loyalty points to a voucher, and that voucher can be redeemed in an invoice on later date. Thank you!

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0 Comments

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Category: Customer and Loyalty (94)

STATUS DETAILS
Declined
Ideas Administrator
Thank you for your idea, but a similar idea has been already logged.