215

Double Opt-In Process in Realtime Marketing

Please allow us a double optin process in real time marketing in standard. This lack of functionality makes it difficult for us to use real-time marketing in the European environment. Using the double optin process in outbound marketing is not a flawless solution. Thank you.

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17 Comments

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Category: Consent and Compliance (50)

STATUS DETAILS
Planned
2023 Release Wave 2
Ideas Administrator
Thank you for your feedback. This is a great suggestion that we will consider in our roadmap. Sincerely, Will Genge, PM, Microsoft

 

66

When Do Not Email is selected, de-select all other subscription lists on center/form

I have a subscription center/form with multiple subscription lists and do not email. Currently, I have to add JavaScript to de-select all lists if Do Not Email is picked. It would be nice for the system to do this by default. It's common practice.

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0 Comments

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Category: Consent and Compliance (50)

STATUS DETAILS
Declined
Ideas Administrator

We are no longer investing in Outbound Marketing for any new features. This functionality is already available in Preference Centers in real-time marketing. On the opt-out of a parent purpose, all the topics get greyed out automatically.

Regards,
Anubhav

45

Test Subscription Center and/or Subscription Form

Today, there is no way to easily test a Subscription Form/Center. You have to publish it and push it through a Journey. I'd like to be able to test the Subscription Form/Center using my own account or specifying an account without having to push it through a Journey. Let me just open the form ...

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1 Comments

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Category: Consent and Compliance (50)

STATUS DETAILS
Needs Votes
Ideas Administrator

Thank you for your feedback. Currently this is not on our roadmap, but we are tracking it, and with more feedback and support from the community we may consider it in the future. 

Sincerely, Kevin Woley, Microsoft
34

Show related Topics list on a Contact form

It should be possible to display the actual related topics the same way it works for OBM subscription lists.

For now we can't see on a contact form, which topics did the client choose.

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0 Comments

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Category: Consent and Compliance (50)

STATUS DETAILS
Planned
Ideas Administrator
We have a feature planned for public preview in March release that should help address your feedback - Easily manage customer consent from contact and lead forms | Microsoft Learn 

Regards,
Anubhav
28

Real Time Marketing - Preference Page - Add Ability for Other Fields

In outbound marketing, we could do a lot with subscription center pages. One feature allowed us to include whatever form fields we wanted. Please add this to the new Preference Page.

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2 Comments

Read more... 2 Comments

Category: Consent and Compliance (50)

STATUS DETAILS
Planned
2023 Release Wave 1
Ideas Administrator

Thank you for your feedback! We have this on our backlog and will plan to make it available in an upcoming release on the preference centers in real-time journeys.

Regards,
Anubhav

27

Allowing unsubscribing from subscribing list individually

When a customer accesses a subscription center form, they have the option to subscribe to a mailing list by selecting an authorization checkbox labeled "I agree to receive emails from this subscription list."


It's important to note that all subscription center forms come with ...

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1 Comments

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Category: Consent and Compliance (50)

STATUS DETAILS
Declined
Ideas Administrator

Hi,

Declining as we are not investing in the outbound marketing capabilities anymore, in general. The capability to allow customers to opt-out of a consent option is already available in preference centers in real-time journeys. 

 

Regards,

Anubhav

23

General DOI Processing / Optimize DOI Process

Hi,


in D365 Marketing we can use 2 ways of Opt-In - Global Opt-In and Form Opt-In.


But both have advantages and disadvantes and both ways are not 100% usable for a lot of customers.


Global Opt-In Disadvantages:


  • Contact / ...

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    1 Comments

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    Category: Consent and Compliance (50)

    STATUS DETAILS
    Needs Votes
    Ideas Administrator

    Thank you for your feedback. Currently this is not on our immediate roadmap, but we are tracking it, and with more feedback and support from the community we may consider it in the future. Sincerely, Will Genge, PM, Microsoft

21

Re-subscribing through a Marketing form

Make it possible for unsubscribed subscribers to easily re-subscribe through a marketing form in Outbound Marketing (and Real time).


Today the filed "Do not bulk email" needs to be visible on the Marketing form...

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0 Comments

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Category: Consent and Compliance (50)

STATUS DETAILS
Needs Votes
Ideas Administrator

Thank you for your feedback. Currently this is not on our roadmap, but we are tracking it, and with more feedback and support from the community we may consider it in the future. Sincerely, Will Genge, PM, Microsoft

19

Preference Page - Real Time - Branding & Styling

Please allow us to brand and style the Preference Page used by Real Time Marketing. There is no way to add colors, a logo, font, etc. There is an area for text that says it supports images but it does not. I opened a ticket with MS and they confirmed it does not support these. We want the abi...

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0 Comments

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Category: Consent and Compliance (50)

STATUS DETAILS
Completed
Ideas Administrator
Preference centers in Real-Time journeys have comprehensive support for branding and styling out of the box. 

Regards,
Anubhav
18

Preference Centre- Automatically uncheck subscription lists when a user checks Unsubscribe

When using Subscription Lists on a Subscription Form, there currently isn't a way to automatically uncheck the selected Subscription Lists if the 'Unsubscribe from all' box is checked. As it stands, the form will allow you to submit with both the Unsubscribe and Subscription Lists checked whic...

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0 Comments

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Category: Consent and Compliance (50)

STATUS DETAILS
Completed
Ideas Administrator

This capability is available in real-time journeys preference centers. When a parent purpose is opted out, the child topics get greyed out and the user cannot provide consent for them unless they opt-into the parent purpose first.

Regards,
Anubhav