3

Warning about fixed Account name/Bot name reflected in Call back Omnichannel ID

Dear MS,


I've received information that name for BOT is not editable, hope it will be fixed but it will be good to have a warning or any further description added to this field during Omnichannel Setup.

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Category: Setup (2)

STATUS DETAILS
Needs Votes
Ideas Administrator

Thank you for sharing this interesting idea. We would like to see more upvotes for it prior to it's final consideration. We will ongoingly track the votes for it and update here. Thank you! the Dynamics 365 Customer Insights team. 

1

Expand Default Storage Subscription and Volume for TSP Tenants

I tried enabling Consent Center as part of Customer Insights. Since I'm a Microsoft employee and my demo tenant is using the lowest Dataverse subscription, it fails because there's not enough database storage available. My suggestion is to have the CDX team setup environments with additional...

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Category: Setup (2)

STATUS DETAILS
Needs Votes
Ideas Administrator

we are grateful for this input. the Cusomer insigthts team would love to consider this idea but optimally it should receive more votes first. we will make sure to track it over time and update on any change to it's status.