Email notification is not honoring the modes of delivery configuration
For digital gift cards - Customer is seeing that the Order Confirmation and Order Shipped email notifications are being sent in addition to the gift card email regardless of the modes of delivery configuration.
The expectation being that if they don’t have an item on the order...
Multiple products with same bar code at the POS
Currently, it is not possible to sell multiple products with the same bar code at the POS. This is a retail industry standard requirement for day to day operations and is expected functionality. It is a very common practice (especially in the wine and beer industry) to have multiple products tha...
Duplicating phone numbers at the customer's account in pos
we have an issue with duplicating phone numbers and customer's name in the customer’s account at the cashier in pos which confuse cashiers. When the customer enters a phone number or names that already exists, they are able to add another customer with the same information.
This duplicat...
Limit methods of payment by terminal for Point of Sale application
We have a customer that has several stationary POS terminals with necessary peripherals to support all methods of payment in the store. However, they also have mobile work tablets that they use for line busting where they only accept credit card. The mobile tablets do not have a cash drawer an...
Add the sending email prompt in the same popup window as the Prompt for Receipt print
When the send email receipts setup on the POS is enabled and the setup on the Receipt Profiles for email behaviour is prompt user. There always comes first the email pop-up window and after you click it. Then another for the receipt print. It takes 2 clicks for the cashier to get the receipt p...
POS permissions to allow taking over suspended shifts for single register.
POS permissions to allow workers to take over suspended shifts. Some customers would like to limit the access to only allow workers to take over a shift of the register they're already activated on. There is already a permission to take over suspended shifts however, POS Cashier permissi...
Ability to prevent reset from Application Settings
Problem - There is an issue with the Cashiers able to Reset the MPOS from the Windows Store Settings > Reset Application. Most of the root cause is the Cashiers are accidentally Reset application when they explore around the MPOS. Proposed Resolution - So can you put in a control in MPOS to chec...
Not possible to export Button grids
*** Troubleshooting Steps
Steps to reproduce
1. Go to USRT / Retail / Channel setup/ POS setup/ POS/ Screen layouts
2. Use Layout designer for Screen layout. Verify that Export/ Import option exists
3. Open designer for Button grid. Verify that there is not ...
Adyen Dynamic Currency Conversion (DCC) Compliance requirements in FnO Receipt designer
In D365 Finance and Operations Commerce, on the receipt designer there is no current possibility to add currency conversion which is required by Adyen for the usage of DCC: the exchange rate, the markup and the source of this information.
When partners use Adyen as a payment m...
Receipts in Dynamics 365 Commerce do support the display of DCC info. Here are instructions for doing that:
To set up Dynamics 365 Commerce receipts to display Digital Currency Conversion (DCC) info from the terminal:
- Add the EFT Message placeholder to the footer of the receipt format for the “Customer’s credit card receipt” receipt type (Receipt ID 3 in Commerce demo data.) See the Set up and design receipt formats help topic for guidance on editing receipt formats.
- Set the print behavior for that receipt format to Always print or Prompt user
- Run job 1090.
When customers select a DCC currency on the payment terminal, DCC information will be printed on the credit card receipt produced through Dynamics 365 Commerce, as well as the Cardholders copy receipt that Adyen prints on terminals with on-board printers (e.g. V400cPlus.)
Browsing categories/products view need UX improvements
We get a lot of feedback from different customers that the function to browse products through tiles/cards is unclear and needs improvements to provide a good UX. Where? Menu option "Products", in between "Home" and "Categories", in the left menu navigation, in POS. Issues? 1. The user is pres...
Thank you for the idea! This is currently not in our immediate roadmap. We will consider this in our product backlog and update the status of your idea if/when it becomes a planned or completed feature!
Administrator
Thank you for submitting this. It's true that the Button Grid designer does not have an import/export function, but it is possible to export button grids using the Data Management Framework in Commerce Headquarters. This blog post explains how to export and import screen layouts: https://community.dynamics.com/ax/b/dynamicsnotes/posts/move-pos-screen-layouts-from-one-environment-to-another. Disclaimer: the process is incomplete for exporting complete screen layouts, but it can effectively be used to export and import button grids as well as other data entities.