Loyalty reedemption is a price discount (not a payment option)
There should be a choice to decide, if the reedemption of loyalty points is a payment option or a discount.
Different retail customer within Europe have this requirement - in different European countries it's a must.
Inactivate/ Hide Affiliations
Today, you cannot inactivate or a hide an affiliation from being visible in the POS. Retailers occasionally want to expire or retire affiliations so they are no longer added to customer records in the POS. A toggle field that allows to hide or inactivate an affiliation so that is not visible i...
Thank you for your feedback.
We released this feature as part of the functionality in 10.0.0. You can now mark an affiliation as "Hide in channels" which will hide such affiliations, however, if you create a special pricing or discount for such affiliations, then they will still be applied on the customers who are associated to such affiliations. Another use case of this feature is that, there are some affiliations which should not be shown to the customer or cashiers should not be allowed to add themselves to avoid fraud scenarios.
Please refer to the following link for more information: https://docs.microsoft.com/en-us/dynamics365/unified-operations/retail/set-up-customer-loyalty-program
Sincerely,
Shalabh Jain,
Microsoft.
Customer Phone Number for Receipts
The client wants customer phone numbers on their receipts for Special Orders. The reason for this is so when the order is ready for pickup they can call them up from the receipt and not have to dig for a number.
Maria Shneerson, Senior PM, Dynamics 365 Commerce
LOYALTY points to be converted as shown as equivalent amount in POS screen.
Let’s assume for any customer named X, total loyalty points= 10,000.
Customer X has silver membership and 1 loyalty point= 1AED, hence equivalent amount for 10,000 loyalty points=10,000 AED.
Be able to choose what fields should be active on the customer view
Today you can not choose what fields that should or should not be active on the customer view, resulting in that a few of ours are empty and gives a negative impact on the entire view.
We are today not using loyalty cards, wish lists, recommended products or timeline. That means the vie...
Functionality to exclude products from loyalty program
Hi , It would be nice to be able to exclude some products from the loyalty schemes. Currently we can only include products/categories. This is not practical as the products might be scattered across companies so if we want to exclude 5-10 products which are under different categories, it will no...
Possibility to register additional mobile phone in POS
At the moment only one primary telephone number is available in POS. It is often required to register an extra number for mobile phones as well. An new contactInfo type mobile phone which is by default available in POS
Hello,
This feature has been released in May 2020. You can enable the feature flag "Capture multiple emails and phone numbers and consent for marketing on these contacts" from the Feature management workspace and then use this feature.
Regards,
Program management team
Exclude items From Loyalty Points
1) Some items need to be excluded from loyalty points if customer purchase any item from the excluded list loyalty points should not be issued. 2) VAT amount should be excluded from the loyalty points Ex: Purchase Amount: 100 $ VAT: 5% Net Amount: 100$ Tax: 5$ Gro Amount: :105$ Loyalty Po...
Welcome bonus points when joining loyalty program
It would be great if it was possible to configure a welcome bonus (ex. number of points) that the customer automatically received upon signing up to the loyalty program. They would earn these points right away (when they sign up) without having to do any type of transaction to earn them.
POS position permissions - "Allow create customer", "Allow edit customer" not found
No POS position permissions are found for the funcationality create or edit of customers. Business case: Not all retailers do want allow POS users to create or edit customers via POS.
This idea did not get sufficient amount of votes generated, so respectfully declining at this time.
Maria Shneerson, Senior PM, Dynamics 365 Commerce
Administrator
This feature is being currently prioritized.
Best regards,
Maria Shneerson,
Senior PM