Loyalty Point Dollar Conversions
Loyalty points are redeemed as a form of payment at stores. Depending on the Loyalty schemes redemption rules a specified number of points equals a certain cash value. The POS does not highlight what the cash value of the points are when looking up a customer's loyalty point balance. This woul...
Check customer loyality balance on POS
At the moment only RU functionality allows for checking the balance on a customer loyality card on POS.
Please make this functionality available for all countries...
Address form options at POS - for address creation at POS
Currently, the address capturing in POS is straight-forward, but also not very flexible. Hence it would be great, if this form could also meet additional needs like:
1. Define whether or not a field should be displayed as a drop-down or not
Bug Counties is a free text f...
View Wish List in D365 Call Centre
D365 Commerce allows a customer account to be related to a Wish List when using an Online Store. This wish list is viewable on the POS when a customer record is selected. The user can select an item from the wish list and add it to the current sales transaction on POS. This idea is to allow the ...
Export/Import of Loyalty points (into adjustment journal)
It would be great to be able to import (and export) loyalty points using a standard data entity of the data management workspace. This entity is currently missing, hence it requires a custom entity in order to be able to import starting balances or if you'd wish to adjust/grant points in one go...
Export & Import loyalty balances
It is currently not possible to Transfer loyalty balances between two different environments. In Addition it is not possible to use the loaylty adjustment Journal as this would take way to Long to post this data.
This Suggestion is to get this missing functionality addressed and to impl...
Option to not update Customer account in the basket when a receipt return is performed
When an operator performs a sale on MPOS\CPOS they add the customer account to the transaction and perform the sale however if they have received an item as a gift and they need to swap the item; the operator scans the receipt selects the item to refund; this then updates the basket to the person...
Thank you for the idea! We will consider this in our product backlog and update the status of your idea if/when it becomes a planned or completed feature!
Ability to re-print receipt from customer order history screen
Currently, receipt re-prints are only available from the journal view in POS. Often, when trying to find the receipt you want to re-print it is quicker to search for the customer using the existing search capabilities, and look at their order history from the customer details view. As it is no...
Thank you for your feedback.
We need some more details to understand your suggestion better. From the customer details page on POS, if the sales associate clicks on the order history line, then it automatically opens up the Show journal view filtered to only show the order details for the selected line. Why do you have to copy the receipt number?
Sincerely,
Shalabh Jain
PM, Microsoft.
Default tax group on 'Customer address add/edit' view
For POS: 1) Implement ‘default tax group’ for customer addresses of 'Customer address add/edit view' 2) Disable editing of tax group on 'Customer address add/edit view' Business case for this requirements is: cashiers in store often have no idea what ‘tax group’ is and what they should select...
Accumulated Loyalty Points presented on Receipt document printed in POS
Attribute Accumulated Loyalty Points is not available to present on Receipt document.
Such attribute was available in version AX2012 R2 but in higher version it was removed.
It is important to present current Accumulated Loyalty Points ...
Administrator
Best regards,
Maria Shneerson - Senior PM.