11

Pin App for Outlook - Exchange On premise

The option to pin the App for Outlook is available only for Exchange Online. Due to having a lot of customers based in Germany, and with them having acting regulation to keep their data withing Germany, we have a lot customers with On premise Exchange. The Pin Option would be a lot useful for ma...

Read more...

0 Comments

Read more... 0 Comments

Category: Email Management and Outlook Integration (307)

STATUS DETAILS
New
10

We want to link the conference room of an Outlook resource to the location field when creating an appointment

Currently, when creating an appointment in Dynamics365, only text can be entered in the location field.

It is not managed because it is reflected as text on the Outlook side.

Therefore, if you can select the meeting room managed by Outlook resource in the location field at the time...

Read more...

0 Comments

Read more... 0 Comments

Category: Email Management and Outlook Integration (307)

STATUS DETAILS
New
10

Allow Set regarding in Bulk from Dynamics 365 App for Outlook

The now deprecated outlook add in used to allow users to select multiple emails and make them all tracked and 'set regarding' a record in Dynamics. This is not possible used the Dynamics 365 App for Outlook - the user must do this action one by one which is much less efficient!

Read more...

0 Comments

Read more... 0 Comments

Category: Email Management and Outlook Integration (307)

STATUS DETAILS
Needs Votes
10

track the entre feed of a email set regarding

When we set regarding on a email in Outlook with Dynamics 365 App for Outlook, or send a email by dynamics email activites. only the send email and is replys are track in Dynamics in the element regarding, a reply on the Customer reply of the tracked email wans't not track automaticaly. We need...

Read more...

2 Comments

Read more... 2 Comments

Category: Email Management and Outlook Integration (307)

STATUS DETAILS
Needs Votes
10

Dynamics 365 App for Outlook Greyed Out

If the reading pane is turned off in the Microsoft Outlook  the Dynamics 365 App for Outlook is grayed out.

My suggestion is that it should be enabled without enabling the reading pane.

 

Read more...

3 Comments

Read more... 3 Comments

Category: Email Management and Outlook Integration (307)

STATUS DETAILS
Declined
10

Email content to appear in the CRM email activity for encrypted and signed emails

The client has requirement where they will have to track the emails into Microsoft dynamics CRM. All the emails are encrypted/Signed emails. On our analysis we found that Microsoft dynamics CRM will track the emails and convert them as attachments with the extension *.p7m and create a empty em...

Read more...

2 Comments

Read more... 2 Comments

Category: Email Management and Outlook Integration (307)

STATUS DETAILS
Declined
9

Dynamics 365 App for Outlook functionalities

Hello Team,


We would like to raise the following Technical Idea with the DEV Team:


At the moment the App for Outlook can be connected to only one environment.

Some of the customers have a few different types of Environments (Normal CRM and another which...

Read more...

0 Comments

Read more... 0 Comments

Category: Email Management and Outlook Integration (307)

STATUS DETAILS
New
9

Task: "Regarding" make available again in Outlook Task

Make the Field and Connection "Regarding" in the Task also available after the sync to Outlook


This was a feature in the On-Prem 2015 CRM (Add-In)


It would be easier to see the connection of the task to e.g. an Opportunity in your Outlook.

Read more...

0 Comments

Read more... 0 Comments

Category: Email Management and Outlook Integration (307)

STATUS DETAILS
New
9

Ability to permanently delete categories from Outlook side

Currently, Outlook cannot be set to delete Tracked to Dynamics 365 categories.

If there is a feature to delete categories in Outlook, I think it will be useful from the viewpoint of improving convenience.

So I hope they implement a feature to permanently remove categories from the ...

Read more...

0 Comments

Read more... 0 Comments

Category: Email Management and Outlook Integration (307)

STATUS DETAILS
New
9

Task rich text Description to be properly synchronized to Outlook

We have enabled rich text editor for the Description field at the Task entity. When respective Task is synchronized to user's Outlook, the formatting is lost and HTML tags are shown instead. We were told by a support team that proper synchronization is available for Appointment entity at the m...

Read more...

0 Comments

Read more... 0 Comments

Category: Email Management and Outlook Integration (307)

STATUS DETAILS
New