Only tracking UI should be visible for Dynamics 365 app for outlook
For Dynamics 365 app for outlook only the Track UI should be visible instead of loading all the content and feature
CRM App for Outlook (lightweight app) sync between CRM Online to Exchange Server (on-premises) support
When deploying the CRM App for Outlook (lightweight app) you require a CRM Online and Exchange online. We have a hybrid solution with exchange on-premise and CRM Online and would like to use the CRM App for Outlook. I'm suggesting this as
Emails not getting promoted to crm when case is closed
Email (containing a tracking token) will not get promoted to crm by email router if the mail is linked to a closed (read-only) case. This is by design for all crm versions.
However due to this behavior the application has unreliable side effects as a mailing and case platform since not a...
Dynamics CRM App for Outlook Preview
We have CRM online and O365. We installed the Dynamics CRM App for Outlook Preview, but it does not appear to be working. When we click on the Dynamics CRM link in the App Bar in Outlook, it tries to authenticate us and fails. We are using Single Sign On with our corporate AD (which may make a...
Develop a Dynamics CRM App for Outlook Online
SAP has a Free CRM App in the Office Online Store. With Office 365 being available, it is always assumed that Outlook Online and Office 365 will allow the same functionality as locally installed Outlook. Unfortunately, this is not the case.
Given the host of other Apps registered under ...
eMail sent to inactive Contacts
inactive contact will get emails sent from a campaign.
Allow users to permit or deny others from creating appointments on their behalf
Currently if User1 uses the "Organizer" field on an Appointment and populates it with User2 who has Server-side Synchronisation enabled for Appointments, Tasks and Contacts for their Mailbox it will allow User1 to create the Appointment record which will get synchronised to User2's Exchange On...
Power Automate Triggers and actions to be able to handle Emails Organization wide (Right now it is only for the Email in the connection reference)
Tracking Tokens and Smart Match is set up in Email configuration. While "Reply all" function replies in the same thread as it should, my PowerAutomate flow doesn't reply in the same thread. Eventhough I'm passing the Tracking token, same Subject, To and From in the flow.
As an alternati...
Default email recipient, regarding to, and template for entity
Posibility to create a default recipient entity (being contact, or account), regarding to (lead, opportunity, ...) and template asociated with an email template for an entity. This way when you want to send a quote (for example) by default a registry type (contact or account asociated to the o...
Favorite email templates
Posibility to mark a entity email template as favorite, and that this email template apears on a defalt view, instead of having to apply filters and navigate to find the correct one.
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