Support of Domain Change in Customer Voice URL
Hi Team,
We are using Customer voice survey inside D365 Marketing and would like to change customer voice URL domain from default domain "https://customervoice.microsoft.com/Pages/ResponsePage.a...
Dynamics 365 Customer voice subscription to product trials
Wish there is an option to easily identify, monitor, inquiry and transfer potential future subscriptions to product trials, in addition to the conventional option to "unsubscribe from email or surveys"
Not featuring product subscriptions and easily transfer to customer record...
Allow better control over survey links via Power Automate
It would be great if custom links generated in Power Automate could be closed once a response has been submitted; The "https://ecv.microsoft.com/....." links currently remain active even after a resposne has been submitted
Exporting Invites
I just need help on exporting invites From the Send tab, I'm trying to export the Not responded data but I'm getting "Couldn't export invites. Please try again" message
Enable Surveys from Field Service Task
Oftentimes Field Service Techs collect CSAT questionnaire responses when they complete a Work Order. They do this on their device. Field Service has Inspection functionality which can be used for this purpose and the data appears to be structured the same way as surveys, but they sit in differen...
Bounce rate and reason codes for surveys
Adding Bounce rate and Bounce rejection reason to Customer Voice product, this will helpful to manage Survey distribution for teams authoring surveys.
Serious Issues with Customer Voice
I cannot login to the dynamics community. I have logged out tried to login and keep getting re-directed to a new user registration. Today we cannot send out invites to surveys and getting error messages. The invite are going out to some people despite the error get the following message : "Fun...
Limit Responses to Invitees Only
Having an option limit responses from only the invitee on a survey. I have a situation where someone forwarded their invite to someone else who then responded which then puts the invitees and responses out of alignment.
Send survey for some custumer
I can send the survey to a customer. Not necessarily all in the official send, just a few. At this time, I tried to use the search reminder, but it includes all customers.
Dynamics 365 Customer voice with InTune assisted mobile device answer confirmation
Wish we future feature option to compose customer voice surveys with option for assisted mobile device answer confirmation (s). (e.g. advanced security survey with advanced security assisted answers to survey or advanced value scorings)
Administrator