User wanted to use marketing insights in a contact custom form
Issue: ========== customer wanted to use marketing insights in a contact custom form. As of now this is not possible and customer should use the out of the box form. Expected result: =========== User wanted to user marketing insights on the custom form. Actual result: ========== User unable ...
Power BI reporting templates
Hi,
it would be great to create a Power BI template that uses the SQL data with the same transformation as default Insights within Dynamics does. Unfortunately, existing templates use raw blob data, and numbers are different from Insights.
Clicked Link Insights in Real-time marketing to match outbound
Be able to view the overall figures for things like Open/Click through rates, unsubscribes, total delivered, opens, unique clicks, clicks, unopened, hard/soft bounces in the same way as they are shown in outbound eg. https://community.dynamics.com/forums/thread/details/?threadid=1e3a95ac-3ec8-...
Planned for the upcoming releases
Deletion of Insights on Contact Basis
We are missing a possibility to delete Insights on a Contact basis (after a certain amount of time) without deleting the whole Contact record. Once a person opts out from personalized
You can use the following guidance to perform a delete DSR (data subject request).
Insights on Lead Scores
The possibility to see the insights that are of the leadscore (so how is the lead score build up and you can check if the leadscore configured the right way) Best Marco
You can use Lead Scoring in Real time journeys to build new scores, review settings and visualize results. More info here.
Big Picture View/Insights
Seeing insights for each contact, email, event, website, etc. is fine and good, however, I don't understand how I can see an all up view of all activities. E.g. Total Number of Clicks for All Emails, or All Events, or All Pages. Trending information for these activities? Ability to see these a...
Power BI Integration addresses the need for the all-up picture.
Real Time Marketing - Behavior - Contact Timeline & Marketing Interactions
Many customers have created custom D365 forms to display Contact information and/or have removed the Timeline from the original Contact form. Our understanding is that the only way to see Marketing interactions on the Contact timeline is to use the original Contact form.
We w...
Hello,
You can now add the custom connector to your timeline component through the Power Apps maker experience. Please find more info here:
https://learn.microsoft.com/en-us/dynamics365/marketing/timeline
Best
Contact historical Data or Lead scooring vs. Interests
I have been working with Dynamics 365 for Marketing since it was introduced. Now with the global changes all over the world online marketing has got a total upper hand and the seeped of market growth has also set us another level of criteria. Now it is all about knowing your customers and their i...
Heat Map & Analytics for Links Clicked on Marketing Page
Similar to the heat map and analytics of links clicked in an email, we would like to see a heat map and links clicked on a marketing page.
IP Address in PowerBI Marketing Analytics
Do you plan to add information about IP Address into the JSON which is exported to Azure Blob Storage Account from D365 Marketing? It would be great for interactions like WebsiteVisited or EmailClicked. For example, in ClickDimensions is possible to monitor IP Addresses of customers who clicked o...
Administrator
In real time marketing, it is possible to configure contact insights in custom forms. Please reach out to support team for guidance.