3

Open Bookings from Schedule Board in separate Tab

Currently, when you open a booking from the Schedule Board, an overlay with the booking is displayed.

However, it is not possible to edit items associated with the booking. You can click "Open in new window"

on the overlay and open the booking in a separate tab. Then you can edit t...

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Category: Universal Resource Scheduling (285)

STATUS DETAILS
New
3

Schedule Assistant Map centring on

Using the scheduling assistant to match available bookable resources to a work order which includes an address.


Schedule Assistant map (not schedule board) does not centre on the bookable resource (appointment) location or the work order (client) location, it centres on the lo...

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Category: Universal Resource Scheduling (285)

STATUS DETAILS
Needs Votes
3

Enable the Bookable Resource table for Dataverse search (set "Can enable sync to external search index" managed property to true)

Currently, the Bookable Resource table is not enabled for Dataverse search as the managed property "Can enable sync to external search index" is set to false.


My suggestion is to set that property to true and to enable the Bookable Resource table for Dataverse search.

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Category: Universal Resource Scheduling (285)

STATUS DETAILS
Needs Votes
3

Allow for multiple bookings to same location to auto-shorten duration

In field service, there may be 10 work orders/deliveries/bookings to a single location. If the default duration time for one booking is 5 minutes, this automatically blocks the resource for 50 minutes to one location. There needs to be logic built into the optimization schedule to identify the mu...

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Category: Universal Resource Scheduling (285)

STATUS DETAILS
Needs Votes
Ideas Administrator

Thanks for the feedback, 

We haven't heard this request very often from other customers/users, I would like to hear more from other users if they have similiar use cases

Thanks,

Field Service Product Team

3

When booking a workorder in schedule board select several resources by clicking or type names with ; between them

Just like you can select multiple days in dayview by clicking before making a booking it would be nice to be able to select a workorder and afterwards the different resources by clicking. This team can change day by day so working with groups or crews isn't a good option. In the ideal world th...

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Category: Universal Resource Scheduling (285)

STATUS DETAILS
Needs Votes
3

Show travel time to and from field service location

Can travel time please be added (automatically or manually) so it explicitly shows in the booking as travel to the location and travel from the location back to the default location unless travel directly to another booking is selected. The current system makes absolutely no sense whatsoever bec...

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Category: Universal Resource Scheduling (285)

STATUS DETAILS
Needs Votes
3

Create booking on Schedule board

From the Bookable Resource Booking list I am able to create booking without selecting any requirement. On the Schedule board I would like to be able to create a booking for a Resouce, ideally by selecting the timeslot, by selecting the Resouce create the Booking whitout entering any requriement....

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Category: Universal Resource Scheduling (285)

STATUS DETAILS
Needs Votes
3

Filter or expand/collapse the organisational structure/hierarchy for resource on the scheduling board

Resources on the scheduling board cannot be grouped by branch and/or team to expand or collapse. For bigger organisation it would be advantage if we could e.g select a branch Houston and then select different teams like Fire, Security, Comfort. Hierarchical structure of organisational data can't ...

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Category: Universal Resource Scheduling (285)

STATUS DETAILS
Needs Votes
3

Ability to have Rotating Work Calendars

I work with a few clients who need the ability to easily update work calendars for resources who have rotating availability. For example, a group of resources may work 7 days on 7 days off for a period of time and over 1-6 months, that schedule may rotate to 5 on/3off. It would be great if the...

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Category: Universal Resource Scheduling (285)

STATUS DETAILS
Needs Votes
Ideas Administrator

Hi Kayla, 

Thank you for your feedback on the Rotating calendars / shifts, this is a great suggestion. This is something currently not on our roadmap, but we would definitely consider it if we get more votes. 

Thanks, 

Vinay Nalam

PM, Microsoft. 

3

URS - Allow easy deletion of Bookings for a multi-day Requirement

A multi-day Requirement is currently split into multiple Bookings over multiple days. Currently, each Booking has to be removed individually and manually, requiring lots of navigating between days and clicking. Please provide an easier, user-friendlier way to delete all Bookings for a multi-day...

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Category: Universal Resource Scheduling (285)

STATUS DETAILS
Needs Votes
Ideas Administrator

Hi Boris,

Thank you for your feedback. This is currently not in our roadmap, however, if we get enough votes, we would consider this idea in the future. 

Thanks,

Vinay Nalam, 

PM, Microsoft.