Follow up text box question on a user selected choice
Based on a CHOICE question in Customer Voice, can CV have the ability to have the option of a FOLLOW UP TEXT Box, which can be mandatory for selected choices Example: Question 1 (single choice question) Are you satisfied with our product? Option 1: Highly satisfied Option 2: Satisfied Option 3...
Enable Satisfaction Metrics CSAT on Customer Voice for Likert option
Currently the Satisfaction metric CSAT is available to only Rating-type questions and so it is limited to the 3 options available under that type (Star, Number, Smiley). Please extend that to Likert-type questions that have ratings like Satisfied to dissatisfied.
Power automate sentiment analysis link to customer voice action and conditions enroute to authorized registered dynamics 365 actions
Future featuring power automate sentiment analysis to Microsoft Dynamics 365 registered action list for purpose to visualize authorized sentiment analysis action for purpose to generate a potential auto-system generated customer voice survey courtesy sales order or for purpose to potentially issu...
Customer voice enhanced answer to include tip text message
Future featuring the option to include answer tip text message with the option to be disclose-display to the end user maybe helpful (e.g. technical questions or technical service references). Not featuring answer tip text message either at mouse pointer or as additional tip text message section,...
Allow multiple OTHER options for multiple choice questions
A lawfirm is asking their partners for info on new accounts and associated $ amount for each account. They want to ask one question where the lawyer can fill in multiple names of prospects in the same question and then branch to follow-up questions for each around the dollar opp amounts for each ...
Copilot for Customer Voice
We should have similar functionality creating surveys like we have now in Forms using Draft with Copilot -feature
"Describe what form you'd like to create, including its context, purpose,. inteded audience and any specific requirements to be considered.
And then some e...
Get choices from a list
We need a feature to get choice-type questions from a list.
This way, we can use that list on multiple surveys and update it easily.
survey question is a lookup to the underlying dataverse
I would like to be able to add a survey question which is a picklist available from the account table in the dataverse where customer voice resides. As I start typing the account name it finds it and populates it. Same for contacts.
Allow user (survey taker) to edit after submission of their survey
We use forms that allow for users to update their entries over time (with visibility of prior entries). Respondents to a survey can do this if there is an option to create and share an edit link after submission of a survey or simply to have a survey feature that allows for edit after submissi...
Ability to include the option of 'None of the above' to a multiple choice question
In our previous survey builder, we had the ability to include an option of 'None of the above' to multiple choice questions. If this option is selected, the user cannot select any of the other options. De-selecting this option opens up the other options for selection.