Customer Voice - Form Versioning
Currently there is no versioning on the forms, that I know of, it's very easy to delete questions and loose hours of work.
Branding template - have font color of answer be shown in a contrasting color once selected
In Customer Voice you can select a background color for the survey, which in our case should be white to reflect our company branding. We noticed that if you select a answer on one of the survey questions, the answer font color changes to white and, in this case, is not readable anymore becaus...
Survey Question Restrictions
It would be useful to have the text restrictions on a text based answer extended to allow for a phone type response (as is used for email type responses). The number formatting currently displays as 07,765,987,456 when a number is entered. Custom formatting doesn't help either.
More formatting options to be included in section descriptions
The formatting toolbar in section description boxes is limited to bold, italic, underline, colour and size. It would be helpful if this could be expanded to include bulleted and numbered lists.
Ability to make all questions in the form as "required"*.
There might be a situation where we need to quickly make all fields in the form as required. I hope this helps to save much time.
Thanks
Dynamic 365 Customer voice survey design period interval auto-creation
Wish there is an option to easily assign period intervals on customer voice designs for purpose of auto-creation. (e.g. quarterly, monthly, annually, etc..)
DCR: Clicking first question in email invite should show the second question (next question) on the survey page in browser
Issue: Survey opens to first question (Did we resolve your issue) after user clicks on email invite. Expected behavior is to move directly to second question (CSAT). Moving to second question is parity with MSEG Survey Platform. Image Expected: show second question once you click from resolve ...
Dynamic 365 Customer voice survey design consumer participant contact customer satisfaction voting prevention reservation.
Wish there is an option to easily reserve voting prevention from specific contact recipients, for purpose of potentially disrupting survey design. Not featuring voting prevention from specific contact recipients on potential customer survey customer satisfaction ratings, user may potentially con...
Need to allow multiple answer selection on Dropdown menus
It would be useful to allow multiple selection on Dropdown menus as sometimes the list with possible answers is too long for the multiple choice option
Shuffle of questions within a section
Currently t is only possible to either shuffle all or none of the questions - it would be nice to use the section functionality to allow for shuffle within a section
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