Payment connector for UK / Europe
Whilst I appreciate the complexities of creating and maintaining payment connectors, it is really difficult to be taken seriously when selling a POS solution that doesn't offer this ability out of the box! Quite honestly it puts us as at an immediate disadvantage when up against ALL other reta...
Payment Reference from Call Center Module
The Payment Reference is a key field that very often used to record information relating to the payment instrument being recorded in D365. For instance, • In the case of Outgoing Payment, the field is used to capture any of the following (a) check number; (b) Wire transfer reference; or (...
Thank you for your feedback. Additional votes needed and will continue to consider with reconciliation and tracking feature considerations.
Assign per-channel currency 'exchange rate type' for Point-of-Sale
This feature would allow for assigning the channel 'currency' payment method to load a dedicated 'exchange rate type' profile for the Point-of-Sale (POS) 'currency' transaction payment method. Current POS behavior loads at an environment level from the Commerce Shared Parameters > General > Ex...
Call center refund method for cancellations
This idea is for call center functionality that is enabled in the Retail and Commerce module of D365 Finance and Operations. When call center orders take payment methods that are posted right away, any order cancellations will only allow a check refund method. Payment methods that post immedia...
Thanks for the idea. It has now been marked as "Needs votes".
Program management,
Dynamics 365 Commerce
Dynamics 365 Payment Connector for Stripe
The current spectrum of payment gateways available, especially from an e-commerce point of view, is too limited having only Adyen at disposal. The fees charged are extremely high and suboptimal for a lot of merchants. All major e-commerce platforms are providing standard capabilities to integr...
Thank you for the idea! Additional votes needed to help in prioritization. The team will continue to monitor and review demand for this feature.
Activate gift card after payment
When we issue the gift card from POS, the gift card is activated when we add the gift card item in, but the payment is not done. We have had some situations where the register may freeze, and our only option was to reset the app from settings, or re-activate to kind of get to clear up and be abl...
Refund payment methods- return order
Hi, Please add functionality to handle prioritization of payment methods used when creating return orders. Linked refunds that support multiple payment methods and prioritization. A customer places a e-commerce order and pays with card and loyalty/giftcard or other, multiple payment methods. T...
Thank you for the product suggestion! Additional votes are required to help prioritize this request. As items aren't assigned (and separate from payment lines) the split of payments, supporting a structural fallback tier to assign balances will need further consideration. Currently if multiple payment lines are assigned, in Call Center the default RMA/Refund method configured will be utilized ('Customer account' or 'check').
Unified way of storing payments/retail transactions
Storing payments in the same way on sales orders no matter if its from POS, online store or call center. For call center we can use the payment button to change payments on orders, this is not possible if the order is registered in another channel. Online sales orders does not end up in the sa...
Please review: Omni-channel payments overview - Commerce | Dynamics 365 | Microsoft Learn
Payments using omni-channel use a common table structure for the Sales Order. Tracked at the customer level, the Sales Order is referencable across channels for the payment reference.
Allow setting the number of days to expire credit card authorizations by Card type
Currently, a single setting under AR parameters controls the number of days to expire authorizations for all card types. However, card companies have different rules for expiring authorizations. For example, VISA expires authorizations after 7 days while MasterCard allows authorizations to b...
Thank you for the suggestion. We are planning to bring this capability in with our non-recurring token support feature, targeted for 10.0.40 release. Setting the authorization expiration per card type will allow going beyond the single environmental setting currently used to mark authorizations expired. Card Type expiration settings will give flexibility to the type of payment card utilized, allowing longer timeframes for most (example 30 days) and shorter for those types that run less longer authorizations periods (example: some debit card issuers).
Visualizing the first 6 digits of card numbers for Reporting requirements.
- According to PCI Best Practices pci_fs_data_storage.pdf (pcisecuritystandards.org) the first six and last four digits are the maximum number of digits that may be...
STATUS DETAILSNeeds Votes
Administrator
Andrew, please join the Yammer Retail Interest group and attend our monthly meetings. We talk about our plans for payment connector frequently. These changes are in development currently.
https://www.yammer.com/dynamicsaxfeedbackprograms/
The upcoming Adyen connector will support global payments. Please stay tuned to our release notes and documentation for more information as this connector begins to role out to General Availability.