Customer voice system dashboard for survey submission date and time
Featuring a system dashboard based on survey submission date and time, maybe nice to feature, for purpose to potentially better future distribution planning. Not featuring a system dashboard by survey submission date and time, user may not easily improve survey distributions for scheduled time a...
Central administration panel
I would like a central administration panel or dashboard, where I, as a global administrator or Customer Voice administrator, am able to centrally administrate all projects and surveys on all environments within the organization/tenant. In particular delete, create, rename and share projects, but...
A way to paste in clean text
Symptom: Customer Voice spilling HTML tags when opened on Mobile Phone. Cause: Rich Text and modified text affecting the interface on Mobile survey Resolution: Copying the text without any modification and changes As it is now you get in lots of hidden code when you paste text from for exa...
Embed-able Website Widgets that can display Customized Satisfaction Analytics.
It would be fantastic to have a selection of Embed-able Website Widgets that display Customizable Satisfaction Analytics. Like the ones available here: https://www.reviews.co.uk/front/widget-library
B2C and B2B support for external contact use case and authorization
Currently there is no authentication option available for the recipients who are external contact. Support for B2C and B2B (similar to power portal) will help open up lots of business use cases including the ability to identify the respondent.
Support individual response form printing and multiple response form printing
Forms support individual response form printing and multiple response form printing. These features are not supported in Forms Pro and should be implemented.
search for telephone number without country dialing code does not return result in Dataverse serach
When searching with a phone number without country dialing code i do not get a result before pressing Enter.
Even though the phone number clearly gets a search result when Enter is pressed.
as a work around we have to add a - between the country code and a number, pleas...
Setting limits to quota in power platform
At the moment, it is not possible to set a limit on quotas per environment in the Power Platform. This leads to uncontrolled growth and a lack of control over costs.
The overviews and mailings to users about their use of the environment are nice, but they do not encoura...
Admin Controlled Terminology for Drop Downs
It would be useful to have an option for a Customer Voice Admin to set pre-defined dropdowns for users to select from.
For example, countries, units of measure, currencies, company products, company titles, company processes, events etc.
Ideally this could be integrated ...
Omnichannel - add the ability to choose the icon in the active phone call
When you receive a call in the customer service workspace app, you have these buttons in the ribbon: Unmute/mute|Hold|Dialpad|Mark Spam|More. When you click more then see more options, one of them is Take notes.
We'd like the ability to choose which icon is displayed first, e...
Administrator
We provide a unique survey link to each external recepient and you can set the option to only 1 response per link is allowed.