Survey Footer - Privacy Statement URL - introduce levels (tenant, environment, project, survey)
Idea: Customers should be able to provide Privacy Statement on various levels relevant to their organization: tenant level / environment level / project level / survey level Context for the idea: Currently, Microsoft forces the customers to provide a Privacy Statement URL on a tenant level (Azur...
Preview for Tablets
Could you please add a preview function for tablets, not just for Mobile & Desktop.
Linking Survey Responses to LEADS in Dynamics 365 for Sales
at the moment you cannot link survey responses to leads in other dynamics apps. I duscussed this with the MS support in ticket #2108040050000698 it's quite simple to link a response to a dynamics contact using the advanced CSV file for upload. It would be great if this would work out for leads a...
Omnichannel call data takes 24 hours to finalize, which is not good enough for our use case.
We discovered (and confirmed by a Ms agent) that the call report takes 24h to be finalized. We need the report to be finalized quicker than this as we need to export the stats the day after.
make the variables a necessary requirement
Hi,
When we add variables to the survey and put them into the link as parameters, the end user can skip the variables and he able to finish the survey without add any variables.
we want to make the variables a necessary requirement to open or finish the survey.
Intermediate save and automated/ reminder email on incomplete survey
At this point, intermediate save is automatic. Having explicit "save" button with some user friendly message will convey the message to the end user that information submitted so far will be retained and rest of the survey can be submitted at later stage. Automatic reminder on incomplete survey. ...
Implement the integration between Customer Voice and Customer Insights
Hello,
In the release wave 2 2020 documentation, we can find the plans for the integration between Customer Voice and Customer Insights:
Select Full Name Format for All Contacts before Extracting Reports from Customer Voice
Many Users want the feature to swap names “firstname lastname” into “lastname firstname” before extracting the Survey Report. The feature in CRM to change the Full Name Format is good feature but if you have already selected "firstname lastname" the Extracted Report display names will be as that....
Read only access to Customer Voice projects, surveys and reporting
A user to have read only privileges when accessing Customer Voice.
Currently Customer Voice supports only edit, write, delete etc. There is no role or set of privileges which can enable a user to have only read access and only view the contents of reports, surveys and response metrics or...
Integrate DfM and FormsPro like VOC now
Since VOC is depricated, please integrate/connect FormsPro like VOC now, so that we can easily add evaluations from within DfM for our customer journeys.
Administrator
Planned for Wave 1 2021 release