14

Enable two way sync between dataverse and customer voice data platform

I want to create surveys via the power automate dataverse connector. When creating records in the dataverse entities for customer voice via Power Automate, the records are not synced to the MSFP table and therefor do not show up in the customer voice interface.


When this is po...

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2 Comments

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Category: General (151)

STATUS DETAILS
New
14

Delete All Responses

Need to be able to delete all responses from the survey at once. Deleting one at a time will not work with a lot of responses.

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1 Comments

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Category: General (151)

STATUS DETAILS
New
14

Teams Collaboration for custom entities

Teams Collaboration for custom entities.

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1 Comments

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Category: General (151)

STATUS DETAILS
Needs Votes
11

Set date criteria on global search of email subject column

We want to add the possibility to search for email subject column in global search.

The problem is that we have huge volumes of emails which will lead to a performance impact on search as well as an increase in storage consumption.

Therefore, we would like to be able to set more gr...

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1 Comments

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Category: General (151)

STATUS DETAILS
New
11

Attach notes and export

Currently, it is not possible to export memo attachments by default and migrate them to another environment.

If this feature is implemented, it will lead to improved convenience for users.

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0 Comments

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Category: General (151)

STATUS DETAILS
New
11

Manage triggers for exceptional/holidays closure

We have a problem managing messages for holidays/exceptional closure.

There is only one trigger associated to non-working hours so we can't display 2 differents messages if we are in holidays closure or in exceptional closure.

We can't add/edit the existing triggers (we can only mo...

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1 Comments

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Category: General (151)

STATUS DETAILS
New
11

Customer Voice Read-only share function

Allow admins to share the project to users with read-only permission. This will allow admins to grant users access to CV projects to view CV reports and completed survey. Currently it is only Owner role that admins can grant which won't work because it will allow users to modify the CV project...

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1 Comments

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Category: General (151)

STATUS DETAILS
New
11

Prefill answer in customer voice

I want to check is several fields are correct in our database. Like name, phonenumber, etc. So i would like to make some questions like: Name: Toon Vereecken Phone: +31612345678 So this is prefilled. If the customer changes this i can change it in our CRM automatic. For now this is not possible...

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1 Comments

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Category: General (151)

STATUS DETAILS
Needs Votes
11

Save Forms Pro / Customer Voice Survey Progress

Hello, Maybe it is a good idea if it is possible to save the current progress in surveys. When we have a long survey and the surveyed Person decides to complete the survey later, he must answer all questions again. Best Regards, Sven Lüdeke

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0 Comments

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Category: General (151)

STATUS DETAILS
Completed
Ideas Administrator
The ability to save and continue a survey later is one of the items which is part of the approved backlog.
10

Customer Voice - translation of questions related to response

The questions created in the survey can be adapted language-specifically in the Survey editor so that each user sees the questions in the language of their browser. So the questions are traslated in the survey.


At the data level in the entity, the questions can no longer be as...

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0 Comments

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Category: General (151)

STATUS DETAILS
New